Providence Rochester Family Medicine

"I am a new patient here and couldn't be happier, everyone was very kind, caring and professional. I was in need of a provider that would and could keep track of my overall health, glad to say I found that here. It is also very convenient to be able to login on the patient portal and see everything that was gone over in the appointment. Thank you Rochester Family Medicine"

"The customer service is awful I was calling to see if they took new paitents and the lady on the phone had such a rude attitude. Even if they did take new patients I never would have gone there just from her tone on that phone call. Working in a doctors office I'm sure can be tough but you have to put on your fake face when you are working cause if she answers all phone calls like that you are probably gonna be losing business."

"I was recently cared for by Dr. Abel and the fine staff members of this clinic. I was treated in a very professional but friendly manner. Time and attention were given to my specific health needs. Some complicated details with my pharmacy were handled promptly and all communication was first rate. I am a retired registered nurse and I know excellent care when I receive it."

"I've been going to Dr. Ryan for approximately 2 years. Was happy with care until I didn't do a lab before an appointment. She was extremely agitated and told me to reschedule. The soonest was a month and 1/2 out. I asked about a phone visit that was the soonest with a negative addtude. I declined the offer and found a new doctor that is respectful"