PeaceHealth Burlington Primary Care Clinic

"Completely new staff, certainly not the same as it was when Dr Starks was here. Have to call multiple times to get prescriptions filled, even after notifying the pharmacy a week ahead of time. Pharmacy sends them over, but it still requires a phone call after waiting for 4- 5 days. Very frustrating. Pretty much dissatisfied with the new staff."

"Have great staff and am always happy when coming here, not like other Dr offices.. Been going to this facility for over 25yrs (before it was Peace Health) and I assure you this is the bee's knees of Drs. *Dr Tinkerhess is the BEST...."

"I like my provider but it is pretty insulting to show up early for an 8am appt only to find out you can't get in the door. Thinking about switching clinics due to this."

"If you just need routine care that can wait weeks to months, then okay. But if you have an acute condition it is impossible to get into your PCP (even if established) or any specialist. The call center shows no empathy and the management obviously has no plan for acute or urgent needs. They send you off to urgent care who tells you to see your PCP or a specialist and, with a referral, you get to wait months. It was crazy. I would die waiting for help here. Luckily I found a specialist in Bellingham that is not associated with Peacehealth or the Skagit Regional system (which, by the way, is just as bad). Boy, our acute and urgent health care (except ophthalmology-they rule) in Skagit is really, really bad!"

"Love my Doctor ... easy approachable staff. Glad I have found a medical home. Sometimes you just have to keep trying!"