Ethan Allen,

2617 196th St SW, Lynnwood, WA 98036, United States

"In response to Ethan Allen's comments, the spots on our furniture are not due to these being natural wood. They are circular, left by droplets of the white wash they used to create the rustic finish. And the smell, it was not something picked up in transit. It is a very strong sour smell that is still here over 2 months later and it makes our close smell. Whether or not they are natural chemicals, the odor is very unpleasant. And we're surprised it has lasted so long. Original review: Sales person was very polite, got me a quote quickly, and made it easy to get two dressers ordered. But after the order was placed, things went down hill. I was originally quoted 10-12 weeks for delivery, and it turned out to be 19 weeks. I understand that this is common nowadays for many reasons, but not once during the wait time did anyone contact me to provide an update. Instead, I had to reach out to them, multiple times, to find out what the status of our order was. When our dressers were finally ready I was called to set up the delivery and told someone would call the day before to provide a delivery window. But no one called so I called them the morning of the delivery. I was then told that that notes only said to call 30 minutes before arrival. But again no call, the truck just showed up. The delivery folks were very professional and did a great job getting our heavy dressers upstairs. The dressers themselves are of decent quality, but they really smelled of chemicals inside the drawers. We left the drawers open and empty for a week but no real change. Now almost a month later they still smell, and so do our clothes. The finish we chose was "washed" with a second color for a sort of distressed look. And there were multiple spots that didn't get cleaned up and some that won't clean up and look messy. Fortunately the ones we couldn't fix are on the edges of the drawers so when they're shut you can't see them. Considering how much we paid for these dressers, I'm very disappointed."

"The Best is still The Best, made in America and sold with pride. I have bought many items of furniture at Ethan Allen through the years, and I have never been anything but thrilled with my purchases. This time, the two living room chairs I bought were delivered ahead of schedule, beautifully made and are perfectly comfortable. My consultant, Carol, was efficient and knowledgeable, and I am completely delighted with my new items. You'll never be sorry you chose Ethan Allen!"

"Our experience with Patti Haggard was excellent. We need a whole set of furniture for our living room, and we are very happy with the service Patti provided. She came to our home to make measurement as well as get a feeling of the rest of the house, so that she can make the design accordingly. We love the furniture (a sofa, four chairs, coffee table and two console tables) she chose for us and the colors she picked. Overall, it was a smooth and pleasant experience. Highly recommended."

"Our designer, Carol Burns was the best. She was very patient with us and listened to us. She came to our home to match everything before we purchased our sofa. Shopping at Ethan Allen was a very good experience. I would definitely recommend them for whoever is looking for furniture or design expertise."

"We were very pleased with every step our Ethan Allen Experience! Mary, our Design Consultant, did a great job of listening to our wants and needs regarding our new leather sofa and finding us a great solution. She was very clear on the lead time to fabricate and deliver the sofa. The delivery went extremely well! We had a tight fit; Mary and the delivery team did a great job of working with us to make certain it would fit through the doors. The quality of the sofa is exactly what we are looking for... we will be shopping here again. And, I would recommend Ethan Allen to anyone else without hesitation. Chris"