Labcorp

"Terrible experience, no one likes to get their blood drawn and especially not when the lab tech sitting behind the desk responsible for assisting patients with the check in process is rude and unprofessional. I came in, there was no one waiting in line and without even looking up (Kelly or Beth) told me to use the kiosk and then she’d help me. I wasn’t sure if my orders had come through yet so I was trying to verify with her. I checked in as instructed and returned to the desk, again no one in line or standing waiting. I waited again while Kelly (or Beth) and the imaging desk woman chatted about “throwing up” some drink they had both been trying and how “disgusting” it was. She then again without looking up at me said “I’m assisting another patient”, nothing else so I asked if I should wait or sit down and AGAIN without acknowledging me as a person standing in front of her said to sit down. I waited and the other lab technician who is a float (she was wonderful!) came to verify my orders. This is unacceptable and Kelly (or Beth) needs to be trained on how to do her job correctly. Thank you to the float tech who did a fantastic blood draw, I’m sorry I didn’t get your name. She had shorter reddish hair, she was helpful, kind, fast, and professional."

"The 2 ladies working yesterday were amazing! They dealt with upset customers regarding the wait time (everyone showed up at once so it wasn't their fault) AND a very rude nurse named Katherine from Everett Clinic came over and yelled at the check-in lady in front of a lobby full of people. The lady was so professional during the whole occurrence. I highly recommend this location, yes wait times could be long but they fly through them."

"This facility has many critical issues. I read through the reviews here very carefully before submitting mine because I want to ensure what I epxerienced was not just "one of those unfortunate bad days". However, it seems like the issues that many people here and I had experienced are consistent and unresolved. They are always understaffed, regardless if you have appointment or not, the waiting line is always more than 30 mins because only 1-2 staff present at the time. For the same reason, their technicians have to do both front desk tasks and performing blood tests, and they seemed to always be anxious with multi tasks, unable to answer simple questions and got defensive very easily which triggered their rude responses to everyone. Their staff is also not trained and very unprofessional. Several mistakes were made from my 2 visits including forcing me to take multiple tests when my doctor specifically ordered 1 test at a time due to time sensitive test, demanded my doctor to resend the order unnecessary (the unecessity was confirmed by both doctor's office and labcopr staff in other facilities), billed me incorrectly when test was never performed, no manager or any sign of leadership/accountable person present at any time. Also, it is crucial to mention that their staff is not ready to perform techinical work. Same thing happened to me like many others who submitted their reviews here, their staff poked me 5 times and couldn't find my vein, blamed that I was dehydrated and sent me home. I went to another facility right after and blood was drawn at the first attempt. Please read all reviews not just mine to confirm it yourself, this is a very unprofessional and dangerous facility. For your safety and deserved respect, please go to the Bothell Highway (Everett) facility instead, which is just 3 minutes drive from them."

"If I can give zero stars to this place I would. First off I booked an appointment online, I came to my scheduled appt and the lady informed me that I can't be seen because it's a time-sensitive lab and they will be close before I finish. What's the point of having an appointment? Nobody called or informed me that was the case so I can at least come earlier or reschedule instead of driving to this site. Lady at the front desk told me to just come in earlier next time and no need to book an appt. No apologies or whatsoever. 2nd attempt-showed up way earlier than before and was informed that they are in full capacity and can't see me. What a waste of time. Find another place to get your lab work done."

"Was told Mill Creek closes at 4:30pm when I was there the other day. Showed up at 4:20pm today and they had closed early. Went to the Labcorp a few miles away near Silver Lake, which was supposed to be open until 5pm.....and they closed early today too. This really screws us with time sensitive labs that needed to be done today. Now I have to pull my kid from school tomorrow morning to find a non-Labcorp lab. Labcorp is too inconsistent with their hours for me to be able to get any services there. Oh, and the Labcorp website AND phone messages list incorrect information about each location's hours. What a terrible business to deal with."