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Quality Inn Mount Vernon
1910 Freeway Drive, Mount Vernon, Washington, United States
About the Quality Inn Mount Vernon
Quality Inn Mount Vernon is a cozy and comfortable lodging option located at 1910 Freeway Drive in Mount Vernon, Washington, United States. The hotel offers a range of amenities and services to ensure a pleasant stay for guests, including spacious rooms, complimentary breakfast, free Wi-Fi, and a fitness center. Conveniently situated near local attractions and dining options, Quality Inn Mount Vernon is the perfect choice for both business and leisure travelers looking for a relaxing and enjoyable stay.
Photos of Quality Inn Mount Vernon
1910 Freeway Dr, Mount Vernon, WA 98273, United States
Reviews of Quality Inn Mount Vernon
"Amazing the difference a day makes, at another Quality Inn location they couldn't have been happier to a Diamond member there, they not only acknowledged my status verbally, but they have me extra snacks and points, not this place. They not only didn't acknowledge my Diamond status when I tried to use it to get a better room not near where I had to really through a group of smokers, the desk clerk couldn't have cared less, and after saying there were other rooms available then changed his mind. The room is dated at best... the engineered wooden flooring is buckling, furniture is worn, cigarette burns on the tub, not the first room I've had like this. The bedding and linen is third rate at best! Better hotels in the area are well with the few extra bucks to stay at. Disappointing experience to say the least!"
"The rooms were definitely clean, and the beds were tight, The staff was above average, making my stay was comfortable from beginning to end. ( thanks ruben) The location is perfect because you could walk to any shopping center or food venue without breaking a sweat."
"This hotel scared us. The room clearly had been broken into several times by the way the frame looked(chewed up), and the bedside lamp shades were askew and not actually on the lamp, not even the right kind for the lamp so fell off when touched. Lamp didn't work. Door didn't lock well, and was extremely hard to open. Homeless people wandering the lot and vehicles. Garbage overflowing at the first level with alcohol bottles and waste. LOUD! people in nearby room(s) and could hear snoring through wall. Upstairs carpet coming up. bathroom had dried blood running down doorframe and spots on floor near tub and on edge of tub. informed front desk, told it was nail polish. Had check in not been so late, we would have not stayed here. Customer service was ok. Breakfast room felt watched and signs everywhere to not remove food. Never seen that at a Quality Inn before. It felt like they were housing as long term rental for less fortunate, with maybe a few rooms to let online?"
"Room was neat, it's an unusual layout, feels like a fort or something. The night guy, Carlos was super helpful, actually, all the guys who work at the desk are beyond helpful. They're a pleasure to deal with. The maids, however, just open your door without Knocking and also after Knocking and being told , "no thanks,". Which made for a kind of awkward situation. Also, the guys at the desk are super cool about late check outs, the maids, not so much."
"I stayed here on 10/21. The room front door had a problem with closing as did the bathroom door. I noticed the bathtub had what looked like a large poop stain on the inside of it that wasn’t cleaned off. There also was no phone and the heater didn’t work. The hotel rep we reported to suggested they would call to get a repair the next day but we informed them we were only there for one night and didn’t want to freeze and requested another room. Eventually the rep was able to switch us to another room. The second room had issues too. The bathroom door also doesn’t easily shut, the bathtub has a nasty ugly yellow colored glue type stain in a big piece of it (see attached photos). The water for a shower remained Luke warm at best for at least 5 plus minutes, literally half way done with my shower when it finally started to warm up. Why not just replace that messed up shower to avoid poor reviews like mine? Is it worth saving the $1,500 replacement cost? This hotel could have that expense paid for after renting the room in less than 2 weeks! The pillows although somewhat comfortable, are smaller than standard size, more like 2/3 the size and square like which one’s head could fall off from during the night (see attached images). I went to get some breakfast and was on my way out with it back to my room when the dining room attendant stopped me and told me that all food was to be complete dumped in their dining room as she pointed out the notice on their dining room entrance door. She asked me if I had read the sign on their door at which I embarrassingly replied no that I had not noticed it. I showed her my room key and said I just wanted to take it back to my room. She said sorry you need to eat the food here. So I sat down in their dining room and followed their rules but it made me feel uncomfortable there. On a positive note, the bed was decently comfortable (I’ve slept on worse), the room appeared to be clean, the breakfast choices were actually pretty good- included waffle maker, scrambled eggs, sausage, biscuits, Costco type muffins, juice selection, coffee, minimal fruit, and yogurt, the staff were somewhat polite but not great), the location was great next to everything if you are in or passing through Mt Vernon. Depending on the price I would likely only stay here again if it was under $100. Overall I give it a 2 STAR rating."
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