Mattress Firm Tumwater

"The gentleman I spoke with was very friendly, knowledgeable and not pushy. The only odd thing I had was this store's (Tumwater) delivery schedule. I was told that they couldn't guarantee what time of day the delivery will happen, meaning I need to do this on a day off. For me, that's Tues-Wed and for some reason this store doesn't deliver on those days. The associate, who works at a different store and was "subbing," was able to get this lined up, but it means waiting about two weeks for my mattress. I'm looking forward to it."

"Benjamin did a fantastic job. He listened to our needs and what my wife and I both wanted in a new mattress and base set up. He was very low pressure and he showed us different options for what we were looking for. In the end we felt very confident in our final derision and made a purchase . He even gave us a great price on our new sheets after already hooking us up with the mattress and base. If you live in the Tumwater, Lacey, or Olympia area please stop in and make sure to ask for Ben. You will be very glad you did."

"No high pressure sale. Benjamin was fantastic invited us in and let us look at our own pace. Did not bother us at all. Answered any questions we had, and made it a very pleasant purchase experience. Will definitely be doing business here in the future. Made it a fun experience."

"Benjamin was very helpful in choosing a mattress that worked best for me. I told him I was a side sleeper and wanted a firm mattress. He showed me a few and mentioned that people who sleep on their side usually like a softer mattress. So, I gave them a try and he was definitely right. I don't know anything about mattresses. He wasn't pushy to get the sale and made the process really easy overall. I went with one that is slightly softer because I could feel how much better it supported my hips and back. That's important for a broken old paratrooper like me. Speaking of which, they had some solid military discounts. Usually places barely throw us a bone. They gave me a sizeable discount on the mattress itself, free delivery, and a free base to put it on. All around a good experience without a single bad thing to say."

"Benjamin at the Tumwater location was very professional and I appreciate his willingness to help me out, even knowing up front it wouldn't be a big sale. Although I didn't purchase a mattress from him he was still very much willing to help with getting a new foundation for my mattress on a new bed frame, with next day delivery to boot. Super easy going and gave me the best price vs anyone else local for the exact same product. Thanks again Benjamin! Coming from experience in customer service he was a straight to the point, non pushy sales, genuinely helpful guy."