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RAYUS Radiology
20700 Bond Road Northeast, Poulsbo, Washington, United States
About the RAYUS Radiology
RAYUS Radiology is a leading medical institution located at 20700 Bond Road Northeast in Poulsbo, Washington. Specializing in radiology services, our team of expert doctors and healthcare professionals are dedicated to providing top-notch care and accurate diagnoses. With state-of-the-art technology and a commitment to patient well-being, RAYUS Radiology is the trusted choice for all your imaging needs. Trust us to deliver exceptional care and accurate results in a comfortable and welcoming environment.
Photos of RAYUS Radiology
20700 Bond Rd NE Bldg. B, Poulsbo, WA 98370, United States
Opening hours of RAYUS Radiology
Monday:
06:30 - 20:00
Tuesday:
06:30 - 20:00
Wednesday:
06:30 - 20:00
Thursday:
06:30 - 20:00
Friday:
06:30 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of RAYUS Radiology
"Good luck trying to find a time that will work with anyone’s schedule. Trying to get a diagnostic mammogram that isn’t on a Tuesday or Wednesday morning and scheduled out multiple months is impossible. When I expressed my frustration, the scheduler hung up on me."
"I had the worst experience on the phone with the “receptionist”. She was rude, dismissive and condescending. She answered the phone asking for “the patients birthdate.” I explained that I wasn’t yet a patient, but that I was inquiring how to schedule an appointment. This woman declared that she would need an order from the doctor in order to add me to the schedule. I asked a few clarifying questions, and she became even more confrontational. At which point I asked why she was being so rude, and her response was that it was unfortunate that I took it that way. I asked one more follow up question and said “thank you for your help”. She said nothing and hung up the phone. Needless to say, I will never be a patient at this facility, nor would I ever recommend them. This woman needs to learn basic people skills, or stay off the phone. Bottom of the barrel customer service and she’s doing a disservice to these doctors."
"As a veteran, setting up appointments in the community out of the Tricare network can be a rough experience. Private companies expand, and the VA has trouble keeping up with the changes, codes, and IDs that correlate payments, etc. Rayus, Poulsbo was patient, diligent, and made extra effort to make my imaging experience as a veteran, as seamless as possible. The staff and technicians are friendly, helpful, and informative. Lobby and internal waiting spaces are clean and well lit. Couldn't have asked for a better care experience. Thank you, Rayus team!"
"Scans showed multiple pulmonary embolisms in my husband's lungs and kidney on scan taken Wednesday morning. The radiologist did not tell my husband's primary doctor (who requested the CT) about them until Friday! Needless to say, he is inpatient now fighting, 2 days after the fact! I am outraged! I would not recommend this place for your worst enemy!"
"If I could give this company a negative number of stars I would. Absolutely the worst customer service experience I’ve ever had. So much for being proactive about my own healthcare. They absolutely exemplify the horrible customer relations and obstinate bureaucracy that turns people off of following through on the referrals and recommendations of their healthcare provider. Avoid them like the plague."
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