Haggen Pharmacy

"Love the employees here! They all go above snd beyond to help their customers.. They don’t rush you through. They are thorough and answer all your questions… They help with options for cost of prescriptions.. Thank you Hagen Pharmacy people on Woburn."

"The staff at the pickup line are always nice! Some of the actual pharmacist, need to learn how to count as well as some manners!"

"I’ve been filling prescriptions here for a few years. We’ve had our ups and downs but when it comes to a caring, reliable, professional staff they really do a great job. They helped me deal with a confusing prescription transfer that was very frustrating for me. After they made a couple phone calls I was soon on my way with my medicine in hand. Keep up the good work!"

"I’ve used this pharmacy for years and stuck with it because I’ve had such good experiences at other Haggen pharmacy locations. This pharmacy is not like the ones I’ve used in the past. It takes a ridiculous length of time to get medications filled, sometimes days. They’ll lie to your face and tell you 30 minutes, hang out in the store with a sick kid and come back to the counter to be told another 30. I have had to leave before and come back the next day and the medication is still not ready. Or they mysteriously lose your unchanged insurance information over and over and have medications delayed even further. Mia is one of the rudest and most unprofessional people I have ever encountered, rude in person, rude on the phone, and doesn’t call you back when she says she will. I’m taking my business elsewhere. I’m willing to be understanding about staffing shortages and demand, but every single time even for things to be refilled, it’s an ordeal. Get a new system, get some new staff, actually take care of customers, get rid of Mia. Whatever it takes, but at this point the only thing you can call these experiences is customer mistreat and no respect for our time."

"This is the worst pharmacy! I've been using it for years after my last Haggen pharmacy closed. In the last couple of years they have went extremely down hill. The wait times are insanely long. Have waited more than an hour multiple times for prescriptions. Routinely they tell you about 15 to 20 minutes to fill. That hasn't happened here in YEARS!!! It's always minimum an hour. Nothing like leaving the ER with a small sick toddler to wait over an hour in the lobby. Or getting a tooth pulled and waiting two hours for your pain meds! THIS PLACE IS A JOKE!"