Haggen Pharmacy

"I waited for an hour in front of the cashier to get my vaccine after checking in. Nobody checked on me even though they clearly could see me waiting at the seat. I was patient, but seriously got frustrated in the end, so I asked Kathy at the Drop-off why it was taking so long since the pickup cashier had constant people coming. She said that they were looking for me which was not true, and then finally the pharmacist came out and took me into the room. They prepared a different vaccine and were about to give it to me, but thankfully I was able to collect him. Nobody apologized to me about this whole mess but even blamed me that I should’ve checked with the cashier sooner. I'm deeply disappointed and frustrated with today’s visit."

"Yesterday I was in the deli only ordering food for my daughter. Her x girlfriend who works in the deli kicks me out of the store because of conflict between her and my daughter. I called management and she tells me oh well that's between you and her lol what kind of pos management is that? So I guess the moral of this is an employee can kick you out according to management.."

"After coming here monthly for well over 7 years and always being impressed by their service I am switching my prescriptions elsewhere. They are just simply understaffed and cant help anymore the way they used to. They dont pick up the phone and you cant even leave a voice mail. Sometimes it takes more than a day to refill things. Somehow they cant stock prescriptions on time anymore and will not warn you about a medication being out a stock even after sending a refill request and them promising it by a certain time. I made the request the day before and they promised it by 3:22 today and I went in at 5 to find they dont even have it in stock. Coulda told me that so I could take the script elsewhere... It was kind of important and timely but oh well I guess. They really dont care anymore. I wish they could just admit they cant properly help people anymore due to understaffing and send people elsewhere. It would be a win win for everybody involved right?"

"I tried to fill a prescription for 180 Cetirizine tablets today as I have chronic hives and am waiting for my Xolair shot to take effect. The pharmacist assisting me called over a woman named Kathi who proceeded to speak over me, interrupt any questions I had, and tell me it was cheaper to buy these over the counter. Welp... it is definitely NOT cheaper to buy them over the counter (at least in that volume). When I went back up and explained, less than 5 minutes later, they had already "restocked" my prescription and wanted me to wait another half hour to fill it again. 2 stars only because I have had okay previous experiences but I will stick with Walgreens from now on."

"I picked up a prescription and was not given the paperwork regarding the prescription. I didn't notice until I arrived at home because the Pharmacy tech had wrapped the receipt around the bottle. I called and asked if they could email or mail me that information. They refused citing HIPPA. Not a good answer since I receive monthly prescriptions through the mail so I know it's not a HIPPA violation. So, I had to go back into the store to obtain the paperwork. No apology was offered. Also, I was charged $83 for the prescription AFTER my insurance, which seemed expensive so I checked both Walgreens and Target and they said the prescription would be $25. I will not be returning to this Pharmacy."