Precision Import Repair Inc

"As always my experience at Precision Import was exceptional. Tracy at the front desk was very helpful, and communicated well my service, costs, and expected time to complete the service. I was granted a loaner vehicle which permitted me to travel to work during business hours, and return for my car at the end of the day. 10/10 would visit again."

"Took my wife’s car in for an oil change a few months ago and service was excellent, in and out in less than an hour. My alternator failed Monday morning. Called that day to see when I could get an appointment. They told me possibly Wednesday, but most likely Thursday. Asked if it was possible to drop off on Tuesday and have a loaner, they gladly obliged. They called me to see if I was okay w an additional charge for troubleshooting. My car was done before lunch on Wednesday."

"I came in with my 2020 Subaru after a check engine light came on that I wasn’t able to address on my own. I was hoping for a diagnostic and quote to start. Service was great and we even got a loaner car for the day. When I came back at the end of the day they told me that the problem was not fixable by them with what Subaru specific tools they had, which was disappointing. I wanted to just get that engine light problem fixed so wasn’t able to get this addressed but they were gracious and waived the diagnostic fee. I would recommend them to anyone but I’d first recommend calling in to make sure they have what you need."

"I brought my car in for front brakes which is what the BMW dealership told me I needed. They provided a quote for front as well as both and we agreed on front for now. They also found my battery to need replacing during the work and called to authorize this which I agreed to do but they never mentioned anything else about the brakes. When I picked the car up they said they did both front and rear brakes and claimed my husband agreed to that. I knew that wasn’t the case because I was present for his phone conversations with them but I called him to confirm. He stated front brakes only. They argued with us and continued to say we agreed to both and the only options we were given was they would keep my car for 3 more days to remove the rear brakes or we had to pay for them. We ended up paying because I needed my car back and could not leave it for 3 more days nor did I feel comfortable allowing them to do more work on my car. This was really upsetting and I was extremely uncomfortable."

"Quick, reliable, and transparent service. The only place I trust to go for my auto maintenance and highly recommend these guys! You can tell they care about their customers and that reflects in the quality of work they provide and they are always happy to help provide context for everything they recommend doing. I’ve been going to Precision for a few years and have had nothing but great experiences every time I need my car serviced. Great people, great prices, great company."