Nails by Catherine N

"I went to Nails by Catherine one time about a month ago. I had to pay a $20 deposit via Zelle to hold my spot which was fine. I got a dip manicure which was an okay experience. She charged me extra for a dip powder with glitter and a couple of short tips so all my nails were the same length. I thought that charging extra for glitter dip powder was ridiculous because the process of doing the dip manicure was the same. I ended up paying $60 for something that was originally quoted as $50. Catherine was not friendly, wasn't easy to talk to, and definitely can't hold a conversation. At the end of the appointment, I decided to book another appointment for 3 weeks later to give her another chance as her work was above average. I sent her a $20 deposit to hold the spot and left. Fast forward 3 weeks... my flight was delayed and I left her know as soon as I could. She told me I would lose my deposit as I didn't give her 48 hours notice but I did give her over 24 hours notice. I didn't even know her 48 hour notice rule. I could see why she'd keep my deposit if I didn't show up or gave her less than a few hours notice. Catherine told me I'd have to pay another $20 deposit to hold a spot for a different day. She is definitely not kind, understanding, or compassionate. She told me that she didn't care because she had other clients who are "kind and trusted". When I told her how I felt about the situation, she blocked me my number and blocked me from her business social media pages. Catherine refunded my money after my friend (who got her nails done by Catherine and works in the industry as well) told her she was going to lose clients if she treated them that way. I think Catherine needs to put her prices, rules, and regulations on her website so her clients know what to expect before they book with her."

"Catherine was amazing. So neat, precise and quick. I showed her a pic and she followed exactly. My new favorite nail artist. you can tell she loves doing this and that's what makes the experience amazing."

"Obsessed! Catherine is amazing. I love my nails and really appreciate how thorough, detailed and precise she is with her work. Cute workspace! You can book through booksy or message her. Thank you! ❤️"

"I can’t say enough about Catherine and her cute nail studio at Everett, WA.I really liked her home setting which felt private and cozy. Unlike other Nail salons where you are treated like a next in line customer, Catherine treats her customers really well. She can do any service or nail art that you want. Just show her the picture and she can paint or create just the look that you want. She was like an artist who enjoys doing her art and cares for her work. Her prices are so much reasonable compared to others and she takes time to do her work. If you are planning to go, keep aside 2.5 to 3 hrs so that she does not have to rush and do her work nicely. Call her in advance and book the appointment. I am so happy to have found a nail studio/artist that does a good job and is reasonably priced in Seattle."