Pep Boys 12856 Northeast 85th Street, Kirkland, WA 98033

"This location is fantastic. Molly & Micala did a great job and it took the tech, Perry, about 30 minutes to align my Tesla Model 3 while I waited. I highly recommend this shop. They’re fair, honest, and performed high quality work. Molly and Micala were friendly and had great senses of humor, too."

"I trust these guys with my car & have never gotten anything but excellent service from them. Everyone I've worked with has been great but want to specifically call out Molly & Micala in the front and tech Perry who has worked on my car multiple times. They work fast and they get it done right every time."

"Let me first and foremost say this and be very clear, Molly the front desk attendant was awesome and tentative from the begging, and very sweet! Post brake installation things spiraled as far as proper customer service or attention to detail, lack and communication and making excuses coming from the mechanic that worked on the car! Very disappointed and should have went with my instinct and reviews and steered clear from here. I am beyond disappointed in how I was handled after bringing my car back after they installed new beaks and rotors. I will be escalating this to corporate!"

"The best service!!! Other tire companies were booked out for weeks to get a new tire install appointment. My current tires had me sliding all over the road, so I was desperate to get new tires asap. I was able to call Pep Boys and Molly & Micala were able to get me a same day appointment and helped me select the right tires for my car. Our tech Alex did an awesome job the install appointment wasn't too long at all. Great experience!!! Thank you for keeping me and my family safe."

"Very attentive employees and always have time for solving your issues and ready to adapt for your needs. Helped to get a tire installed and made it as comfortable for me as possible, and provided a discount in the end! I also like that they care about customers safety and they inspected all tires’ bolts without a request, not only on the one they installed."