Sally Beauty,

3415 Pacific Ave Se #E-2, Olympia, WA 98501, United States

"Great customer service. Really nice ladies. :)"

"Came here after a some what bad experience with a hair salon. I made the decision to start doing my hair, but I had no idea where to start. After a few trips and asking for help I actives the goal that I wanted with my hair. I never been so in love with my hair and to know I did it myself makes me love my hair even more. All the staff here is helpful and knowledgeable. Definitely recommend coming here."

"I actually used to work here and I LOVED IT. I was trained by Marissa and we always knew to put customers first and try to achieve the best customer service possible. With that being said today was the worst visit I have had in a very long time. I walked in and there was nobody to greet me. The store has been changed around and things look way different so it was difficult to find anything. I walked the whole store about 4 times looking for the hair glue and still couldn't find it. The whole time the 2 store associates were in the back room gossiping about a guy one of them liked that plays basketball or sports or something. I literally had to go to the back and wait before someone came out to see if i needed help. Once they came out the girl with a lot of eye liner around her eyes told me they don't even have that product and don't order it anymore. I had to ask 3 times before she would call the other location to see if they had it. To make matters worse she had the nerve to ask me if I was doing a return. I literally had a handful of items that I wanted to buy. How insulting to assume I was doing a return. Nothing in my demeanor said that as I literally was asking for a product. I ended up leaving the store without my purchase and I am completely disappointed. This is not the culture I know from Sallys and definitely not welcoming."

"This Sally's is great! They are helpful and knowledgeable. You know how they say there is always 1 "bad apple"! Well no exception here. The Manager and Asst. Manager and their staff are rockin' awesome, except 1. Melissa is rude, and does not provide anything resembling customer service. Not a fit for the store or retail in general! Thanks to the Manager and the rest of her Team for a great shopping experience!"