Coast Truck Center
955 Northwest Frontage Road, Troutdale, Oregon 97060
About the Coast Truck Center
Coast Truck Center is a reputable car repair and store located at 955 Northwest Frontage Road in Troutdale, Oregon, United States. With a team of experienced technicians and a wide range of automotive parts and accessories, Coast Truck Center provides top-quality service to customers in need of maintenance, repairs, or upgrades for their vehicles. Whether you drive a truck, car, or SUV, you can trust Coast Truck Center to get you back on the road safely and efficiently.
Photos of Coast Truck Center
955 NW Frontage Rd, Troutdale, OR 97060, United States
Opening hours of Coast Truck Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Coast Truck Center
"Professional, quick, reasonable. Valentino needs to pull up his customers/co workers speech skills thou..."
"Very poor attitude of employees. APU tech was not competent. While I was there they became argumentative with almost every customer that called or showed up. They were complaining about all the customers arguing with them in front of me. The reason so many were arguing is because of their attitude and condescending tone. I bought a CCU for my APU and agreed to pay 1 hour of labor($168) to have it installed. They tried to charge me an additional hour of labor($168) and $80 for a new generator belt. I told them no, just install the CCU. I can tighten the generator belt myself in 5 minutes for no cost. They argued with me and started making remarks about me being cheap because I wouldn't agree to pay $250 for something I could do myself for free in less than 5 minutes. The tech then started complaining that the HVAC location was hard to get to and he was going to have to cut my truck to install the CCU. I couldn't believe what he said. I told him I have had the CCU replaced twice before and no one had to cut my truck to get to it. I told them I wasn't paying for any service, I would just buy the part and have it installed somewhere else. FYI, the generator belts that they sell for $80 can be bought online for about $6 per foot. You need about 2-3 feet for the APU. It is an adjustable belt, so you can buy several feet and use what you need. Carrier has a policy that will not let their techs tighten the belts by removing links. This is an idiotic policy that is designed to rip customers off on extremely inflated part and service costs. It is not cost effective to pay the carrier dealer for parts and service. If you are not able to find a non-dealer APU mechanic then I recommend you do not get a carrier APU. It will cost you more than the unit over time to pay the dealer to keep it running. Not only do they charge outrageous prices for parts and service, it is also poor quality service. Carrier APU techs are the worst mechanics I have ever done business with."
"Had them come out for a after hours service call for carrier reefer not starting. They replaced starter. I paid $999.05 through EFS. Call out fee was $554.00 with 2 hours included of labor. Labor rate was $252.00 per hour. Tec arrived in the quoted 2 hours eta."
"So many companies have to learn from them in customer service. I felt uncomfortable wasting their time, but they did their best to resolve my issue. Was 100% satisfied. Friendly people work here, would recommend to anyone"
"Excellent customer service, Whitney in the Sales department gave us a fair price for a new unit, It took just the time they said to put it on our reefer , one day and we are back on the road. I would a 100% recommend this dealer to do business with. Thank you Coast Truck Center for the work you did for us!!!!!!!."
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