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STIHL
1609 East Main Street, Freeland, Washington, United States
About the STIHL
STIHL is a well-known hardware store located at 1609 East Main Street in Freeland, Washington, United States. They offer a wide range of high-quality tools and equipment for both professionals and homeowners. From chainsaws and trimmers to blowers and power washers, STIHL is your one-stop shop for all your outdoor power equipment needs. With a reputation for durability and reliability, STIHL products are trusted by customers worldwide. Visit their store today and experience the STIHL difference for yourself.
Photos of STIHL
1609 E Main St, Freeland, WA 98249, United States
Opening hours of STIHL
Monday:
Day off
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:30
Sunday:
Day off
Reviews of STIHL
"I have been a LOYAL Stihl product owner for over 2 decades now; when Freeland Ace Hardware arrived in this area, several years ago it was immediately a positive addition to this hard-working community. I say 'WAS' because somewhere in the past 2-3 years, this STIHL Dealership has undergone some sort of 'mutation' wherein it became a USELESS, FRUSTRATING, and all-together WORTHLESS place to attempt to do any business with. The 'staff' have repeatedly proven themselves to be among the most arrogant, rude, unknowledgeable people who ever walked the earth. Occasion #1) 1.5 years ago, I went in for a replacement head for my Stihl weed trimmer; the young man with the beard sold me the wrong part--despite me showing him my actual trimmer head that needed replacing; frustrating and it cost me valuable time and return issues Occasion #2) I needed a replacement chain for a NON-Stihl chainsaw which I brought into the store; the same young man immediately shouted at me upon my arrival, "..what's THAT..??" to which I replied, "..it's a chainsaw.."; without an ounce of humor, he replied, "..We don't have ANYTHING for that..!"; so I asked him if they sold any chains that would fit my non-Stihl saw, to which he replied, "...i don't know you might have to look on the internet.."; helpful..? not so much. Infuriatingly-unhelpful..? Yes. Occsasion #3) I opened the door to the dealership, with my STIHL pole-saw in hand and needing a replacement chain for it; the 'doorbell alert' chimed loudly throughout the store--presumably to let the staff know a customer had arrived--which was me--their ONLY customer in the store, probably for hours prior. I walked up to the front counter and saw 2 staff in the back room chatting about something; I waited patiently as the woman stood there in the back room talking and gesturing to the young man in the room with her; the entire time she stood with her back showing in my direction; after what seemed like an eternity, but was probably 2 minutes, I cleared my throat, and a young man with a beard came out and said to me, as he was walking, "...whatya need..?" I said "I need a chain for THIS..." (holding up the business end of my trusty STIHL pole saw). He immediately said, "I ain't got nothin' for THAT.." so I quickly said, "OK, BYE!" and turned around quickly to leave that useless store, hopefully, this time FOR GOOD. I would suggest a wholesale scrubbing of the entire staff from top to bottom. As in, 'REMOVE THEM' from employment there. At this point, they are doing only damage to Stihl's otherwise fine name, and most definitely are not helping this community very much--if at all. I will be waiting for something to change but will not be shopping there until things get fixed."
"Told 2 weeks. Took over 2 months for a faulty gasket on my 800 blower. They are using the same gasket from the 700, are aware it's failing and somehow we pay for it. Also had to reach out to them after over a month, magically the gasket was showing up that day. However another month until repair. Never got an estimate or a phone call about what was wrong with it"
"Bought some other items to double the warranty to have them threaten that if I used a supported attachment on the stihl site that it would void my warranty."
"I have purchased over 5k worth of saws and weed eater and the odds and ends fuel… but they care more about their buddies vs paying custome… I knew what I wanted and would have been in and out in no time. Pape Mr vernon is worse than these people. I am going to give another a try… intercourse their business."
"The Stihl shop is part of Ace Hardware in Freeland, Washington. It is a well-run, helpful and very pleasant place. The prices are reasonable and and in-line with similar stores. I have bought two chainsaws, a blower, and a gas-powered trimmer there. And I buy my supplies and accessories there. So I like the store quite a bit."
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