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Western Pacific Insurance Group
16300 Mill Creek Boulevard, Mill Creek, Washington, United States
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About the Western Pacific Insurance Group
Western Pacific Insurance Group, located at 16300 Mill Creek Boulevard in Mill Creek, Washington, is an insurance agency that has recently joined forces with PCF Insurance Services and acquired Cross Insurance Agency. With a focus on providing efficient, professional, and thorough service, WPI is dedicated to meeting the insurance needs of their clients. The collaboration with PCF Insurance Services promises to enhance offerings, support, and connections with both local and nationwide insurance carriers. Founded in 1998, Cross Insurance Agency brings a legacy of independence, expertise, and a customer-centric philosophy that aligns perfectly with WPI's values. Together, they strive to provide insurance without surprises, built on trust, loyalty, and unmatched value through modern solutions. Expect to see the name and logo of Cross Insurance Agency more frequently as WPI continues to expand their resources and capabilities.
Photos of Western Pacific Insurance Group
16300 Mill Creek Blvd UNIT 208, Mill Creek, WA 98012, United States
Reviews of Western Pacific Insurance Group
"Bad experience - unfortunate. They let policy come up with a 55 percent increase across 6 policies.- an Increase of ~ $2K. Agent or Kenny never reached out after my multiple attempts and tried to pass it on. Didn't take time to shop it. Had to leave for better service and get my rate back down. Probably a fall out of the big consolidation of the various insurance companies folded into Western Pacific. If you can't get service to deal with this stuff and a competitive rate, I would hate to know what happens if needed to file a claim. Super unfortunate, was poor service, lack of communication and just lazy attempts to pass on non competitive rates with massive increases. The proper answer would have been once flagged with an increase north of 20% on their end to reach out to us and start a discussion to try and shop rates."
"We've been clients of Safeco for six years. They always exhibit a high level of professionalism, responsiveness, and friendliness. Working with Myndee D recently was delightful. She was patient and thorough answering my numerous questions. Filing for claims has gone quite smoothly in the past as well. Thank you!"
"Great service always!!!! I recently switched insurance providers and was in need of assistance setting up a new payment plan. Diana was incredibly helpful and accommodating throughout the entire process. The previous providers had dropped the ball with our coverage and we had to make backed-up payments. She went far and beyond to reach out to them to modify the payment arrangement according to an amount that works for my budget. Overall, I am extremely satisfied with the service I received from WPIG. Their willingness to work with me and their dedication to customer service really set them apart. I would highly recommend this insurance company to anyone in need of reliable, trustworthy insurance coverage."
"Look no further! Diana is everything you could hope for in an agent. Professional! Helpful! Diligent! Efficient! Not to mention friendly, prompt and effective! Diana has gone to great lengths in providing top flight coverage and value for my family. HIGHLY RECCOMENDED"
"Michelle and the team always go above and beyond to help. Their service is second to none. A tree recently fell on our home and Michelle's kindness and insights made all the difference in our experience. I can't imagine working with anyone else."
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