Natalia Talo - State Farm Insurance Agent

"Exceptional customer service! They can always answer any question I have and are always very kind and welcoming. Payton helped me make sure all my contact information was correct and even gave me a contact card so I never call the wrong office."

"Recently switched over to this office from my last State Farm. Costumer service is amazing and they are very responsive. Payton helped me with my onboarding and was able to help me set up my apps and Drive Safe and Save. Natalia is a pleaser to talk to and her team members are very helpful."

"Meticulous Attention to Detail. Top-notch insurance agency! Natalia took the time to make sure I understood the coverage levels I had and to make recommendations for me that would best meet my needs and save me money."

"I am delighted to share my outstanding experience with Natalia Talo, a State Farm Insurance Agent, who has proven to be an exceptional partner in safeguarding my financial future and providing peace of mind. Natalia's dedication, knowledge, and personalized service have truly set her apart in the insurance industry. From the moment I first reached out to Natalia, it was evident that I was in capable hands. She possesses a deep understanding of insurance products and an innate ability to assess and meet her clients' unique needs. Instead of offering a generic solution, Natalia took the time to thoroughly evaluate my circumstances, patiently answered all my questions, and designed a customized insurance plan that not only met but exceeded my expectations. Communication is crucial in the insurance world, and Natalia excels in this aspect. Her responsiveness, whether through calls, emails, or in-person meetings, is remarkable. She ensured that I was consistently informed about every step of the insurance process, making sure I felt well-informed and confident in my decisions. Natalia's gift for simplifying complex insurance terminology into plain language is commendable. She has a talent for explaining even the most intricate policy details in a way that is easy to grasp. Her transparent and straightforward approach to communication left me with no doubts or confusion, which I greatly appreciate in an insurance agent. Shout out to one of her assistant Nicole for being good as well on her job."

"Updated: Do not work with this agent! I would give her zero stars if possible. Within an hour and after my initial 2 star post I received a call from Natalia to discuss my policy. I made it clear again that I no longer need assistance & would be going to a different agent. Then I received the apology call and was asked what could be done to "make it up to me" & again I state I would no longer be doing business with them. A few days later I received a call from Natalia asking to set up automatic payments with her. Which I refused & asked not to be contacted again. Today I received an email from Natalia reminding me of my automatic payment date. The automatic payment plan that I denied. I had to call State Farm to take myself off of the automatic payment that was set up without my consent. This is beyond ridiculous. *original post* I am truly disappointed & will be taking my business elsewhere. I have had a policy with Natalia for over a year. During the last 2 weeks I have called multiple times to renew my policy and get information about an out for state policy as we are moving. Each call I was told Natalia would work up a quote & call me back. The last day before my current coverage was due to lapse I called again stating this needed to be addressed now. Again I was told Natalia would get back with me. By 3:30 pm I had heard nothing back so I called State Farm's main line and was able to accomplish all I needed on my own. 3 days later I got a call from Natalia's office stating I was late on my payments! Seriously?!"