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Intoxalock Ignition Interlock
31610 Pacific Highway South, Federal Way, Washington, United States
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About the Intoxalock Ignition Interlock
Intoxalock Ignition Interlock is a car repair institution located at 31610 Pacific Highway South in Federal Way, Washington, United States. Specializing in installing and servicing ignition interlock devices, Intoxalock helps individuals who have been convicted of driving under the influence regain their driving privileges in a safe and responsible manner. With highly trained technicians and state-of-the-art equipment, Intoxalock provides reliable and efficient service to ensure clients can get back on the road legally and securely.
Photos of Intoxalock Ignition Interlock
31610 Pacific Hwy S, Federal Way, WA 98003, United States
Opening hours of Intoxalock Ignition Interlock
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 19:00
Reviews of Intoxalock Ignition Interlock
"I Adore each person I met. I had the most comfortable reassuring encounter with Sarah. She was patient, understanding and informed. Allan went above the normal "customer satisfaction" realm. He was kind, funny and so encouraging. I was afraid of the device, Allan set me at ease..."
"They said they could do my car in a few hours and they did, I'm really happy with their service. I had a Land Rover which apparently A to z automotive in Des Moines couldn't do they tried twice, 9 hours the first time and 6 hours a second time it still did not do it, car toys did it. Thank you car toys"
"Intoxalock is a horrific company! Their customer service is non-existent. They did NOT report the install to the DOL. I talked to Car toys and they said Intoxalock is notorious for not reporting the install, yet continues to bill their clients. When I tried canceling my account, due to their breach of contract; they wanted even MORE money. I changed over to LifeSafer, they called to tell me the install had been reported within an hour! I called DMV and they confirmed. I will be able to drive by morning. Not only does Intoxalock over bill, not uphold their side of the contract; their representatives lie to you. One even told me it was up to me to report to DOL. They repeated 24-48 hours over and over and that they would "email compliance". After a week of lost wages I changed companies. Call LifeSafer if you need the equipment. They actually take care of their customers."
"I spoke to the better business bureau on nov 4 2019 and was told intoxalock had 225 complaints that were not answered. Call the better business and get the real complaints on this company. I was also informed that customers need to give reviews so it's on record for the bureau, good luck with this company if you decide to go with them !"
"Word to the wise- whatever they tell you the fees are, there's more. They word things like "Its this much to install" "Its just a $75 fee for a lock out"......... PLUS, whatever shop fees that are charged for the installation and servesing your vehicle. Oh, and the $75 fee is actually $78. I've spoken with 4 representatives about their lock out fee, and only 1 person mentioned some random additional $3 charge on top of the $75. The device itself WILL drain the life out of your battery quicker than a loveless relationship. Prepare to pay for that too. 10/10 wouldn't recommend."
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