Haselwood Volkswagen
5008 Auto Center Boulevard, Bremerton, Washington 98312
About the Business
Haselwood Volkswagen is a trusted car dealership located at 5008 Auto Center Boulevard in Bremerton, Washington. As a premier Volkswagen dealer, they offer a wide selection of new and pre-owned vehicles to choose from. In addition to car sales, Haselwood Volkswagen also provides financing options to help customers secure the perfect vehicle for their needs. Their store is known for its exceptional customer service and knowledgeable staff who are dedicated to ensuring a seamless car buying experience. Visit Haselwood Volkswagen today to find your dream car!
Photos
Contacts
5008 Auto Center Blvd, Bremerton, WA 98312, United States
Opening hours
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 19:00
Reviews
"Both Nathan and Joel were very courteous and prompt in returning my car - after a 3 month stay. Also, I was pleased to get to talk with David, the mechanic who serviced all of the recall items."
"I have purchased several vehicles over the years from different dealers and this last experience with Haselwood Volkswagen was by far the easiest I have ever encountered. Mike Jones and Ray Natividad were just awesome and extremely easy to work with. The whole process was a easy and pleasant."
"Austin, Cole, Don and Reggie were extremely helpful with us buying our 2024 Atlas Peak Edition. An unfortunate circumstance lead us to trade in our truck, but we wanted something safe for our PCS. An issue came up when looking over the car before we took over, and the team made sure it was priority and was resolved within the hour."
"Finance acted like I was setting up my signatures via DocuSign. Not the case. Signed me up for all kinds of stuff. Increased the term of the loan on a used car to 84 months. Added fluff without approval like 1k for gap insurance. Attempted to finance oil changes into the loan. Had the pay off of my trade in wrong by about $700 but pretended I was not financing that $700 and I'd get a check...I would get a check but I'd still be paying on that extra $700 for 8 years of interest. Lied and said my contract was in the glove box. He signed up my contract with me never seeing it but claimed he was finding me better rates. Nah, he just signed my loan and sent me the papers without any discussion of the rate, the term, what bank he found etc etc....once I was finally emailed the contract I never saw I went to the dealership. Showed the sticker price of the car. Showed all the things done to prep for sale AND the final sticker price. That's the price right? They then added $300 for ridiculous window etching that does absolutely nothing for my insurance or for the vehicle. It's a $30 kit. So, sticker price is not sticker price. Window etching was in the itemized list along with new tires for the sticker price....then they tacked on 300 that again I had to finance so It's not 300...it's 400 after the car is paid off....all so they can screw the consumer. Very bad experience. They knew I needed a car and I had literally just been discharged from the hospital. Hyundai engine died the day I was admitted to hospital. Of course they pretend "oh, I'm sorry you feel this way. I'm sorry we did not disclose all the things we tried to pack into your loans. I'm sorry you never saw a contract." People should be fired but they probably get awards for how they treat customers. Could not even get someone in charge. I asked but of course no joy. They just passed me to another finance guy whose whole job is to commit fraud on behalf of the dealer again Terrible experience and unfortunately I am a repeat customer. Never again."
"It's very rare to be impressed by a car salesman. My husband and I walked in and were promptly greeted by Lance. Now let me pause and say that I work in car sales and KNOW how we can be. We were definitely standoffish at first, but Lance from the get go, was asking what we needed, what we liked, and what we came in for. My husband was looking at the 2018 GTI that they had on the lot. Lance pulled up the 2018 as well as a 2024 GTI up so that we could compare and contrast. He let us drive both, and getting a sales person who is ALSO a car guy was a dream for my husband and I. Lance knows SO much about his inventory and the features of his cars. Again, working in sales, this is important to me. Lance blew us away. During the negotiation process he was honest and let us know about the process and details. Another win. No pressure, just informative and patient. We were able to finish up our financing with the finance manager named Ray who was also very thorough and kind. Our payments were right where we wanted them, service warranty and GAP included. My husband was able to buy the 2018 GTI that he had an eye on, and they took our trade sight unseen since we hadn't driven it in that day. Lance LITERALLY drove the GTI to our garage and took our trade back at the same time so that we didn't have to make a second trip to Bremerton. I've heard so many bad things about West Hills, but I absolutely recommend Lance and Ray to anyone. I was so pleased with this whole process, and very grateful to the entire VW /Hyundai team for their hospitality and kindness. Thank you for the GTI, it's a MACHINE! THANK YOU LANCE!!!"
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