Finesse Auto

"This team of people is lovely. Both times I've visited, they were so great about talking through what was going on with my car, explaining options, and were communicative and clear about expectations. They're a pleasure to work with!"

"They were very profesional and had excellent service. They were able to see me within 24 hours, gave me a more informed diagnosis on my Fiat than other mechanics, and had fair prices."

"I recently purchased a higher miles BMW X5 and wanted to get my first oil change done. Finesse had a good deal on a full synthetic oil change using high quality oil. So I booked with them. I did not realize the level of sevice and attention to detail I woild end up getting! It was amazing. Finesse took great care to bring me in as a new customer and do a very comprehensive inspection of my vehicle, documenting eveything with pictures and notes, and being open and honest about what needed attention or not. Not pressuring me in any way. To be honest whenever I deal with a new auto repair business I am skeptical, and I have a litmus test for them to pass. When I was younger in my 20s I did a lot of DIY mechanic work on my own vehicles, including an engine rebuild and many other repairs of various types. So while I am not an expert or a profressional I am not ignorant of the general mehanics of autos. As such I wanted to see how honest Finesse was regarding their assessment of my vehicle and if they would attempt to sell me anything I did not really need. I was so pleansantly happy to find them to be EXTREMELY honest, helpful, and customer oriented. They have won me as a repeat customer for when and if I need to do work on my caer, I HIGHLY recommend Finesse to anyone with a European car who wants a shop that is competent, metiuclous, honest, and reasonably priced. I do not think you can beat them!"

"This entire team was so helpful, thoughtful, and caring towards me when I took a recently purchased vehicle in to be inspected. Unfortunately it turned out to be a complete junker but if they had not run the in depth diagnostic tests included in their inspection package I never would have known. They took the time to walk me through each major issue with the vehicle (and there were MANY) Fortunately, I was able to use the detailed information from their digital report to arrange to return the car to the seller for some of my money back so there was tremendous value in that. Thank you all for showing me such kindness in a difficult moment and following up to make sure everything turned out ok!"

"Finesse was awesome in quickly, efficiently, and with significant detail diagnosing a few issues that were going on with my 2012 Audi. Excellent communication, both prompt and easy to use via SMS. Their diagnostic read-out was more detailed than I've seen in most other places, going to the level of breaking down exact steps needed for all components of the car. They also provided a few options to remedy the car's issues, along a range of cost/tradeoff axes."