Auto STAR

"A Big Thank You to Auto Star for restoring my faith that there are still good businesses out there with integrity and good old fashioned genuine customer care and service. My grandson was looking for a commuter vehicle and a friend of mine recommended I go to Auto Star and to speak with Brad or Jamey, she said they would help me find what we were looking for in a vehicle and take good care of us. The day we went there we talked with Brad and Abby, very kind and helpful, they unfortunately didn’t have what we were looking for at that time. Jamey had just left so we didn’t get to meet him that day. We left there and went to a place in Tacoma that had a car we wanted to check out, we ended up buying it but unfortunately we learned a very hard lesson, not everyone is honest and upfront and they sold us a car with nothing but serious problems that we didn’t know about until after we took it home. That same evening when we got home, I got a call from Jamey, he apologized for missing us. I mentioned what we just went through with the other car salesman, he said he would keep in touch if he had a vehicle we might like. Unfortunately the car we bought from the other seller only got worse and then not drivable, so a total loss for us. I reached out to Jamey again, he actually had some options for us to consider. We had not met in person yet but when we got there he welcomed us with open arms, literally, and wanted to hear everything that happened to us with the car we had bought from the other seller. He showed us what he had, told me everything about it, it was just what my grandson was looking for. After what we had been through with the other seller, I thought I would feel skeptical trusting another car salesman. That was not the case with Jamey, he isn’t a typical car salesman, there wasn’t an ounce of skepticism of him, I felt he was very understanding of what we had been through and genuinely wanted to help us. While Jamey and I handled the paperwork, Brad, Abby and the rest of their team were busy outside getting the truck all detailed and ready for me to take home. When I drove off that day, I felt a big weight lifted, I felt confident that they were looking out for us and we were taken care of, just like my friend had said. The next morning I got a text from Jamey, he was checking in to see how my grandson liked the truck, something that has never happened in previous purchases elsewhere. I want to thank Jamey, Brad, Abby and the rest of the Auto Star team for their good old fashioned customer care, they truly did take care of us, something that you just don’t see too much of these days. Cathy"

"We, the group of friends came from all different state to Washington for our mission trip. It was cold and rainy , our car broke down at no where and we search for towing car , the auto shop near by but no luck, we called AAA but they said 2 hours or more they will have someone to tow our car to the shop only. Luckily, at the gas station we met the local cashier at shell gas station, she called “Auto Star”. Jamey, the owner said the shop is closed not open still Monday. We told him we have to flight back out tomorrow Sunday, then immediately he said don’t worry i will take care everything for you, 5 minutes later he came and bring the car back to the shop, his staff, Nick remove the part while Jamey goes buy the part, about 1 hour our car was done and the cost was very reasonable. We love the services with all the kindness people at the shop. When u came back next time i will drop them some hot meals to Thanks them ."

"Jamie is an awesome guy. Came out last minute notice this Saturday and hauled away a junk truck body that was abandoned on my property. A+ professional and good attitude. Fully recommended!"

"I highly recommend Auto Star! They helped get my new 16 year old driver into a safe, reliable car. Jamey and Abby went above and beyond in making this happen for us. If you’re looking for top notch service from people you can trust 100%, go to Auto Star!"

"The crew at Auto Star are great. I had an issue with one of our service vans. They towed it to their shop for us, and had it back on the road very quickly. They have just earned our business for all of our future needs for our small fleet of vehicles. Thank you guys"