Top Spec Auto Repair
5606 Evergreen Way, Everett, Washington, United States
About the Top Spec Auto Repair
Top Spec Auto Repair is a trusted car repair institution located at 5606 Evergreen Way in Everett, Washington. Our team of expert technicians is dedicated to providing top-notch service to ensure your vehicle is running smoothly and safely. From routine maintenance to major repairs, we have the knowledge and experience to get the job done right. Visit us today and experience the difference at Top Spec Auto Repair.
Photos of Top Spec Auto Repair
5606 Evergreen Way, Everett, WA 98203, United States
Opening hours of Top Spec Auto Repair
Monday:
08:00 - 18:00
Tuesday:
Day off
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Day off
Reviews of Top Spec Auto Repair
"I’ve had good experiences in the past. The owner’s statement on the website was accurate in the past. Now things have changed unfortunately. I can’t call in anymore. Texting is hit and miss. Scheduling is not as easy now. The prices were fair in the past but now they appear to be the same as other places from my experience and comparisons. I have recently found another mechanic that is similar to the past Spec Auto. So far so good. 11/08/23.- The owners response is disappointing to say the least. I have tried to call and the call does not go through. It used to go through but not now. As far as pricing, I know the owner is not talking about me and being uncooperative. If so, where is the proof? I have been polite and courteous and friendly. I believe some business owners want more money so the prices go up and are not as reasonable as they were. I don’t agree with the owners statement on the Top Spec Auto website. I received a quote from Top Spec Auto for $427 inc parts, labor, taxes, and fees. The mechanic auto shop that I go to now, gave me a quote of $361 for the same job inc parts, labor, taxes, and fees. I had no problems with contacting them and no problems with scheduling. They also provided a 1 year warranty on parts and labor. They were transparent with parts and showed how they were very good quality. They were polite and courteous and friendly. Look and shop around. There are good places out there to take your vehicle."
"I’ve been taking my car (Toyota Corolla) here for quite a while now for maintenance like oil change, brakes. Their rates are very reasonable, and they are knowledgeable and friendly. However, they are nearly impossible to reach by phone! No matter what time of day, if I call the phone just rings and rings, nobody to answer and no way to leave a message. So it’s very hard to make an appointment or get a quote. This needs to be improved."
"They are the most honest auto repair place that I have ever found. Chris is amazing. I'm not sure if they have any clue how good he is. He should really open his own shop or get a cut of the profits from these guys considering he is often the only mechanic. He is the soul of their business. (we aren't related or anything we have just been loyal customers but mainly because of him)"
"I usually take my car to the dealership but they wanted to charge me $200 for a full inspection before even doing any work even though I told them what I wanted fixed, they wouldn't even quote me first. I came to this shop to see why my check engine light came on. They connected it to the computer reader. They did the work a few weeks later and the problem was solved for just a little over what the dealership wanted to charge just to look at it. I love the way this place does business. I've heard countless other people recommend this place and they definitely live up to their reputation. I am definitely coming back here to get all my future work done."
"My car was towed into their unsecured lot for a diagnostic. No issues, they replaced the battery and changed the oil, but it all went south from there. The Lot is completely unsecured and at some point overnight, the vehicle next to mine was stolen. In the process of the theft my family van was severely damaged. The next morning I called to check in and was told about the incident. The way they chose to handle this situation is beyond all comprehension. I still haven't received a copy of the police report though I was handed a post it note with a incident report number on it. I asked what their plan was for my vehicle. There was literally thousands of dollars in body damage (see pictures) I was told the owner was out of town and would be in touch. Days later I received a text message from the owner stating that his insurance told him that he didn't need to cover it. That instead my insurance would cover it. My insurance company has already deemed them at fault and is going after them for it. My vehicle was in their shop, in their possession, on their lot when this happened. Unbelievable. Further Investigation they have a super cheap limited liability insurance policy which is bare bones required to operate. I'm now having to handle this through my insurance. They offered no discount for work that was done nor have they offered to make any effort to repair the damage to my vehicle or even at least pay my deductible to my insurance company. This is such a tremendously terrible way to operate a business. "Oh sorry, my insurance said your insurance will cover it”. Thanks guys."
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