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Lloyd & Wilson Auto Services Inc
631 South Baker Street, Tacoma, Washington, United States
About the Lloyd & Wilson Auto Services Inc
Lloyd & Wilson Auto Services Inc is a reputable car repair institution located at 631 South Baker Street in Tacoma, Washington. With a team of skilled mechanics and state-of-the-art equipment, we provide top-notch auto repair and maintenance services to keep your vehicle running smoothly. Whether you need a simple oil change or a complex engine repair, our experienced technicians are here to help. Trust Lloyd & Wilson Auto Services Inc for all your automotive needs in Tacoma.
Photos of Lloyd & Wilson Auto Services Inc
631 S Baker St, Tacoma, WA 98402, United States
Opening hours of Lloyd & Wilson Auto Services Inc
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Lloyd & Wilson Auto Services Inc
"As a first time car owner new to Tacoma it was intimidating trying to find an auto shop to take my car to. The staff at Lloyd and Wilson made the experience so easy and they have continued to be incredibly honest, compassionate, and helpful! Highly recommend, especially to anyone new to car knowledge/jargon in general."
"I had a water pump replaced and an oil change on the Jeep Commander. There was an issue the next day and the guys fixed it promptly! Great folks and Service!"
"I had the oil changed and a few things checked . I had been going to D&D automotive downtown on Pacific Ave for about 20 years- and then Bob retired of all things! 3 of my doctors have retired and then my auto mechanic! I'm hoping my vet sticks with me. Everything went well with this "New for me place". I would give them a 5 star but I want at least another visit or 2."
"Asked them to inspect and advise on my noisy rear end. I assumed it needed to be rebuilt when I made the appointment. 15 mins later calling and telling me the rear end is shot and cannot be replaced. The truck is not worth fixing and I should sell it. When I asked other mechanics, they asked what was wrong with the rear end and this guy could not answer because he didn’t bother to remove the inspection cover and inspect the failed parts( which is what I wanted in the first place) the whole time was condescending and taking to me as if I’m a fool ad making himself look incompetent in my eyes and the other mechanics I was taking to. I found this Very suspicious behavior form a shop. I was able to get the job done for less than $2400. Total rebuild w warranty By a reputable shop in town."
"When I brought my car in I explained that a particular fuse kept blowing and that I had it replaced multiple times prior, even disconnecting all third party accessories to narrow down the problem. Knowing that I already had the fuse replaced and that wasn't the problem, I expected more than the exact same temporary repair when they attempted to fix it. Sadly, they tried exactly what I explained had already been done twice before. I called them and left a message within one day of their repair failing and explained that the fuse blew once again. I left them a message and a mechanic tried to text me instead of calling the following day. The conversation was impossible to follow and unprofessional to begin with, who texts a customer instead of calling them?! When he finally did call he did not listen and continued to shut me down when I attempted to speak -- I felt very small to say the least. I paid $500+ for other repairs that I'm not even sure my car needed, and when I asked for a $60 refund on what they couldn't fix they refused. Given that I explained how the fuse would continue to blow and they chose to ignore me to do exactly what I asked them not to do, made me feel very taken advantage of. They eventually offered to look at it again after weeks of runaround and multiple emails basically stating that a temporary fix was still a fix, even if it lasts less than a day. I'm not sure you want that kind of dishonesty and disrespect in your mechanic, but I definitely don't. I've recognized that I'll probably just have to eat the charge of something they didn't fix, but hopefully someone else reads this and decides to find a more honest location better worth their time and money."
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