Simmons Automotive

"Simmons Auto is fantastic. I have an older car and it needed a good bit of maintenance. Austin and Dean walked through every step of the repairs and gave me extensive detail about what was wrong and what exactly was required to fix it. My car has truly never driven better."

"They send pictures, emails, and texts before any repairs. Explain everything that is needed to be done. Calm and friendly (even when I am not) staff that takes their time to explain what is going on with the vehicle so I can actually understand the issues. If you want a shop that you can trust take your vehicle here"

"Love Simmons! I listened to a Google review and contacted them almost two years ago now to help out with brakes on a car. They have continued to be kind and knowledgeable! It might be a bit more price wise for some things, but they stand by their work and are a small local business that's a gem for Tacoma! You also approve all the work they do on your car beforehand, so you'll never get hit with some extra fee or a suprise when you go for pickup! Leslie is also super kind and helpful, so shout out to her!"

"I just love that feeling when you find a mechanic you know you can trust. The prices at Simmons Automotive are reasonable and upfront. The mechanics are knowledgeable, honest and very attentive. And their communication is excellent. The customer is kept in the loop at all times through email and text, and you can see diagnosis and progress details documented with photographs. Everything is broken out with itemized pricing so the customer can pick and choose which items will be addressed immediately and which items can be put off. Their whole process inspires a lot of confidence. And they catch everything. The mechanics are very thorough and are able to identify and solve issues that had other shops stumped. My family has had multiple vehicles serviced here. The more they do for us, the less likely we are to take our vehicles anywhere else. The only drawback is that they're usually booked out several weeks in advance. I'm a serial entrepreneur with lots of small business experience. I know how to identify a well run small business. Simmons Automotive is a shining example of a very well run and productive small business. A customer's experience at Simmons Automotive is so superior to virtually every other mechanic shop - it's just night and day. I love doing business with them."

"This shop is amazing! I had my car stolen and had called 17 shops that couldn’t or wouldn’t take it. I was able to talk with Simmons and spoke with Leslie and was able to get in. Leslie was so kind and helpful during the whole process! They had my car looking beautiful within 2 weeks. They have the best customer service I have ever seen at a shop before, I’m 1000% coming back if I need anything done in the future. You guys are amazing!!!"