WestSide Auto Body & Paint

"Unfortunately my car was involved in a hit and run which left me with a broken control arm and subframe. I called around frantically to find a shop that would be able to see me as soon as possible. I called Westside and Rod was able to take my car the same day. Although it took longer than expected (just waiting on parts to be shipped/delivered) I got my car back and it looks even better than when I dropped it off. Not only did they fix the mechanical problems, my car was vacuumed and the body is all nice and shiny! I would recommend this place to anyone who is looking for a collision center. God forbid anything ever happens again I will be back. Thank you Rod and the team!"

"Great place for auto body work. West Side has done wonderful work on my 2015 Prius. I highly recommend them for auto body repair."

"WestSide auto body, on the NE side, treated our car and family really nicely. Took the dent out of the fender and matched the paint really nice. It took about a week, but that is expected. They communicated well, and we knew exactly what to expect. We recommend them if you need body help."

"Rod is the best! Got a nasty scrape on my car and he and his team fixed it up so it looks like new. Paint is perfect and he even fixed some little issues like the lower deflector which had been ripped since I bought it. Rod is super easy to work with and will go out of his way to save you money. He worked through complications with my insurance and payment options and was really kind throughout the whole thing. Thank you!"

"Probably don’t go here. I was referred here by someone I trust, and I want also to note that it seems a lot of people have had an experience that was nothing like mine, but I think it’s probably important that these reviews reflect as many people as possible, even when some skew away from the average. I truly wish I hadn’t gone here, and a review like this would have saved me so much hassle. I drove my car to the shop after a bumper accident. After looking at the car and signing some papers, the owner, I presume, asked me to get him on a call with my insurance company. I asked him if that was something his office could do since I had already submitted my claim and gave them all my information, but he insisted I do it. So I sat there in the body shop for 30 minutes to hand the phone off to him when the insurance company picked it up. And look, I’m not really interested in telling people how to do their jobs (says the guy writing a novel of a review), but come on. You’re a body shop; you can make your calls like big kids. This continued to happen. They would request I call the insurance company and get on a 3-way call so they could have a 2-way conversation. Eventually, about a month later, I found out it was totaled, in that repairs exceeded the market value of the car. I think now is an important time to note that the car, although totaled, was cosmetically in pretty good shape. None of the lights were cracked, there was a visible dent in a metal bumper, and some scratches in the paint, but I literally drove this car to the shop myself. I had full intentions of repairing it with the insurance money. I called to schedule a pickup time, and they told me that my car was being held hostage until my insurance company paid them storage fees. That made me feel pretty queasy, knowing the shape was just withholding my car for their benefit, and I wondered if this little game was going to increase the storage fees indefinitely. The body shop was incentivized to keep the car from leaving. So rather than push the issue, I just griped to my insurance to pay something to them so that I can get my car out of that trap. Once I got the news that a payment was finally sent, I scheduled a pickup for the first thing Monday morning. When I went to pick up my car, the whole front assembly was torn off the car and stuffed in the back seat. As I said, the car ran, and I had full intentions of fixing it. I let them know I was getting it on Monday morning, and still, I received the car in worse condition than I drove it in. I had to drive home with no blinkers or bumper or grill and some wire holding some trim on. I had to take my car home from the body shop and assemble it myself. The worst part is that every panel was in worse condition than after a literal car accident. Also, this alone is not really worth a bad review, but the office has some weird, culty stuff the “lobby” that gave me the heebie-jeebies. To each their own, though. So yeah, don’t go here. Take 10 minutes and all a couple of other shops."