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Chevrolet Service Center
3712 Northeast 66th Avenue, Vancouver, Washington, United States
About the Chevrolet Service Center
The Chevrolet Service Center located at 3712 Northeast 66th Avenue in Vancouver, Washington, is a one-stop destination for all your Chevrolet car repair needs. Our experienced technicians are trained to handle any issue your vehicle may be experiencing, from routine maintenance to major repairs. With state-of-the-art equipment and genuine Chevrolet parts, you can trust that your vehicle is in good hands at our service center. In addition to car repair services, we also offer health and store amenities for your convenience while you wait for your vehicle to be serviced. Visit us today and experience top-notch service for your Chevrolet vehicle.
Photos of Chevrolet Service Center
3712 NE 66th Ave, Vancouver, WA 98661, United States
Opening hours of Chevrolet Service Center
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Chevrolet Service Center
"David Sailer our Service Rep, did an outstanding job getting our warranty work done our 2024 Equinox. He was courteous and a true professional in getting my work done. Thanks Dave"
"I bought my car here 10 years ago, and I've been bringing it here for oil changes and service since then. The service has always been good, but because of my most recent experience with the service department, I won't be going back. After taking it in for an oil change they found evidence of some seepage, so I asked them to fix the problem the next time I went in. They kept the car from Thursday to Monday, and when I got there Monday morning to pick it up there were mouse droppings in the cup holders! I asked the service adviser, John, to come look at it. He said it was just plastic, and he could have the service team vacuum it out. I told him if he was sure it was just plastic then I'd clean it myself since I was going to go home and clean the whole car anyway. When I got home and wiped out the cup holders with a cleaning cloth though, it was definitely not plastic. The droppings were smearing brown on the cloth. I sent a message that day through the Chevrolet website, but never heard back. I’ve lived in my house for two years, and have never seen any evidence of mice in the garage, in my car, or anywhere else. I keep my car clean because I have OCD, and don’t like the thought of things being dirty. Flash forward through two days of driving the car and smelling heavy exhaust fumes, and I went out to my garage Wednesday evening to find a puddle of oil all over the floor. Instead of fixing the leak, they'd made it worse, and it had been dripping on the fan belts and getting splattered under the hood. The exhaust smell had been from the oil hitting the hot engine and burning, and the drip had gotten bad enough to lose most of the oil out of the engine while it sat in my garage for a day. Thursday morning I called the service department for a tow truck, asking to speak to the person in charge, Adam Ahmadi. He wouldn’t acknowledge the mouse droppings I’d found, and after I rode with the tow truck driver to the shop, Adam didn’t even take time to speak to me. His team found a loaner car for me, and I left. Two days later, on Saturday, I went to get my car. Before I got in I popped the hood to see if they’d cleaned the engine. There were still oil spills and splatters all over, but because it was Saturday there wasn’t anyone there in the shop. The person I talked to at the front desk also tried to play off my frustrations by saying that because the car is a 2014, of course it’s not going to be squeaky clean under the hood. I told her that the mess was not due to the age of the car, but the fact that their shop caused a major oil leak, and hadn’t cleaned up like they should. I took the car home, but it still smells like burning oil after driving any longer than 10-15 minutes and getting the engine hot enough. I had planned to just try cleaning the engine myself, because I didn’t want to have to deal with them any more, but when I got in the car this morning there was a napkin shredded on the passenger seat and on the floor near the dash. The mice that got into my car while it was at the service department over the weekend are still there! I’ve had to clean up messes twice now. I immediately drove to the dealership to talk to Adam directly, hoping to show him the evidence that there are still mice in my car. He offered to vacuum the mess, but when I asked if they were going to do anything about the mice still being there he said, quote, “We’re not responsible for what happens to your car while it’s on our lot.” He also said, “If a rock falls out of the sky onto your car, it’s not our fault.” “We’re not responsible for what happens to your car while it’s on our lot”. If they’re not going to take responsibility for their problems, or clean up the messes they make, do you honestly want to gamble on bringing your car here. Their website says “Quality Service is Standard”, but that doesn’t seem to be the case anymore."
"It’s too bad that we can’t give negative star reviews, this company does not deserve 1 star, horrible service, I bought the oil changes but I guess the fine print says you get 2 a year (we are supposed to keep track of that even though they have the records that tell us if we have to pay for an oil change or not since we paid for it ahead of time when we bought the rig). The scumbags charged me double what a regular oil change place would charge for the same service, so Alan Webb Chevrolet will never see my business again. Jessica at the desk was horrible and very indifferent. I should have checked their reviews before I gave them my business, not surprised that they have such terrible reviews after my experience."
"I called to inquire about a vehicle and was given a price and after I told them I would take it they then increased the price by 3k. Tried to tell me it was because the diesel 2023 suburban are rare. Shady dealership at best."
"I bought a 2017 Mitsubishi mirage g4 in April 2023! I paid an extra $3k to have my car service and looked at if it needs service. A month of owning this car the car started to shake if it goes too fast. The car steering wheel shakes really bad if you go past 55MPH! The car also makes any tires on the front driver wheel not round anymore after a month on that side! The service center never wants to work on my car or figure out exactly what’s wrong. They also only have 1 guy who can see Mitsubishi! Anytime I ask to see them to service it it’s “well it’s a Mitsubishi and we don’t know how to work on them” THEN WHY YOU SELLING THEM AND PRESSURING ME TO PAY AN EXTRA THOUSAND FOR MY CAR TO BE SERVICED. I Paid $2k for my wheels and my wheel bearings to be fixed after owning it for 3 months and my transmission and clutch need to be replace. I’ve put over $3k in repairs in this car. I would never buy a car from Alan Webb again. Also they gave me a list of repairs that need to be fixed when I bought it so a lazy company"
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