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Peppermint Dental Dr Sheryl Lee DMD LLC
700 Southeast 160th Avenue, Vancouver, Washington 98684
About the Peppermint Dental Dr Sheryl Lee DMD LLC
Peppermint Dental, operated by Dr. Sheryl Lee DMD LLC, is a trusted dental institution located at 700 Southeast 160th Avenue in Vancouver, Washington, United States. Specializing in providing top-notch dental care, Dr. Lee and her team offer a wide range of services to help patients achieve and maintain optimal oral health. With a focus on personalized care and a commitment to patient comfort, Peppermint Dental is dedicated to providing the highest quality dental treatments in a warm and welcoming environment. Whether you are in need of a routine check-up, cosmetic dentistry, or emergency dental care, the experienced team at Peppermint Dental is here to help. Schedule an appointment today to experience the difference at Peppermint Dental.
Photos of Peppermint Dental Dr Sheryl Lee DMD LLC
700 SE 160th Ave #121, Vancouver, WA 98684, United States
Opening hours of Peppermint Dental Dr Sheryl Lee DMD LLC
Monday:
07:00 - 17:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 14:00
Saturday:
Closed
Sunday:
Closed
Reviews of Peppermint Dental Dr Sheryl Lee DMD LLC
"Dr. Cheryl Lee is a wonderful dentist, however, her billing department is awful. They quote you one price after the visit is complete and expect you to pay it before you leave. Then, once you receive your insurance EOB you realize you have been overcharged, and the refund takes forever to receive! I have gone to them for at least eight years and have officially decided to leave them because they cannot get their billing under control. The first billing issue I encountered was several years back and when I requested the refund back to my debit card, they accidently pulled more money from account. Since that incident, I have requested they bill my insurance prior to me paying as I don't want to expect another refund 3+ months later. This last visit they told me that I needed to pay at least 50% after the service was rendered, which I declined to do. They quoted me $248 for the visit and come to find out, I only owed $71 after insurance paid. Again, I would have had to be refunded. Their billing department is incompetent and I highly recommend you think twice about going here for dental services."
"I was pleased by the professional and friendly visit. The detailed explanation of work to be done and a willingness to work within my insurance parameters was a relief. I don't recall getting a written note on paperwork/card about my next appointment. (Did I misplace it?) I had to call back to verify date and time. Thank you for your help! I did find the appointment card they gave me after my initial post. Second visit and can only say everyone was great. Dr. Lee did a great job on my crown and painless but not numb half the day and drooling! Also very personable, not easy to do when doing such precise work. Kudos to all."
"If this is the Care that Dr. Lee gives when the patient had dental work anxiety you should look some where else. I thought I had found a good dentist but all she did was pass me on to other providers. When I requested a phone call from a medical staff member, I was told I needed to find a new dentist. When asked what I did wrong I was given a response that all staff stick together. When I asked again, I was told she would not give me one. Here is the full story. I want to start out by saying that the first time I went to the Clinic I really liked all the staff and had a great experience. I felt they listened to and all my concerns were addressed. I have major fears of the dentist and Dr. lee recommended that I go to a sedation dentist. I looked around and it was to expensive. I called into the office and that is where everything went wrong. I spoke to the receptionist who later stated in the call that she was new. I called in and asked to get on the schedule for a cleaning and assessment so we could decide on a plan of care. On my first appointment I was given antibiotics because of the pain I was under. I asked the receptionist should I start on new antibiotics to help with the pain that was coming back. My thought process was this would help with the cleaning and assessment. She scheduled the appointment but said they can’t do it because Dr. Lee has not made a care plan yet. I felt that my concerns may not be accurately being relayed to the medical staff. I requested that I talk to a medical staff member. I said there was no rush, and they could call me back at there earliest convenience. I received a phone call about 30 minutes from the same receptionist she stated that Dr. Lee would write the prescription, but she would be canceling my appointments and I would have to find I new Dentist. I was never once rude or disrespectful on the phone. I was just concerned for my oral health and questioned some things, and the receptionist was taking things out of context. When I asked to talk to a new staff member, she would not transfer me. I really wonder what was said to Dr. Lee to get her to take this position."
"The entire staff was amazing... very accommodating, very nice, very comforting. Tiara, Katherine, Sarah, Abby and Dr Lee were Amazing! Loved your professionalism and team work too. Abby said it best.. they're like sisters and they operate that way! What a great team! Best dental office visit that I've ever experienced!"
"Best dentist and hygienists I have seen in the pass 10 years! They were also very professional and excellent during the COV19 pandemic. I am very impressed with their children's area with so many activities for them to do. I was so pleased with this provider that when I had some job changes I made sure to check if they were in network for my new coverage! I was pleased that they were and am now a patient again. - Jake"
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