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Keilman Dental Clinic PC
421 West 9th Street, The Dalles, Oregon, United States
About the Keilman Dental Clinic PC
Keilman Dental Clinic PC is a professional dental institution located at 421 West 9th Street in The Dalles, Oregon, United States. Our clinic offers top-quality dental care services provided by experienced and skilled dentists. We strive to provide the best possible dental care in a comfortable and welcoming environment. Whether you need a routine check-up, cosmetic dentistry, or emergency dental care, our team is here to help you achieve optimal oral health. Visit Keilman Dental Clinic PC for all your dental needs and experience exceptional care that will leave you with a bright and healthy smile.
Photos of Keilman Dental Clinic PC
421 W 9th St, The Dalles, OR 97058, United States
Opening hours of Keilman Dental Clinic PC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 12:00
Saturday:
Day off
Sunday:
Day off
Reviews of Keilman Dental Clinic PC
"Went in to have a wisdom tooth looked at that was broken because the tooth was causing significant pain. They proceeded to tell me they had to get X rays and a full evaluation of each tooth in my mouth and charged me several hundred for it. I knew I would need an X-ray of the tooth, but did not expect them to evaluate the whole mouth. They then said I need all my wisdom teeth out and refused to do just the one tooth that was painful because “you don’t want to have to eat mashed potatoes and soup twice”. I also had two molars removed in the past and they told me I need implants and referred me out to their partnered orthodontist. Meanwhile my tooth is still infected and causing pain. The tooth should have been an easy extraction. I was also told I have several cavities that needed fillings. I ended up going to another dentist in town at Columbia View. They took great care of my wisdom tooth with an easy extraction and didn’t try to upswell me on implants like Keilman did. They also said I didn’t have any of the cavities that Keilman stated I had. Keilman’s just tries to upsell everything and press unnecessary procedures."
"Disregard the less than positive reviews. Dr. Keilman is THE BEST dentist I have ever had! He is compassionate and knows what he's doing. He likes to give as much information as possible so I have all the options available to me. His staff are great and keep the best atmosphere. They love what they do and it shows. Thank you for doing all you do! Espcially to make anxious dental folks like myself feel comfortable."
"Zero stars. I went in for a cleaning and came away with a broken molar. They are nice upfront but their competency is very questionable, especially after a routine cleaning goes this bad. The dentist had pushed implants over crowns previously, so there is that factor. He is very condescending to his employees which he plays off with humor, very disingenuous. After his employee broke my tooth, he recommended another dentist to do an implant with no cost to him. His "discount" on the crown would be his "fair share" of setting things right. I was able to live with the broken, jagged tooth for quite a while before it became too painful and problematic. Eventually I came back to give them a chance to reconcile the problem due to work schedule and a bit of laziness on my part. Same problems, Keilman's "soft" touch left me in pain for about a month upon removal of their mistakes. They also crowned the tooth next to it which I'm not even sure needed it. Inconsistent billing practices, bordering on fraud ensued next. Their billing managers estimate which I told them I was willing to pay upfront, was hundreds of dollars off due to his mistakes and miscommunication. He told me that they had ordered the wrong style crown and insurance would not pay for it(their mistake) but later in the conversation said the insurance company down coded it(after talking with Keilman). The crown was also off colored, another mistake. I called insurance company who I've had for years with no billing problems, and they told the opposite story. After several story changes, he abruptly ended the call after I became angry with his line of "BS". They have after 2 billing cycles, now referred their mistakes to a collection agency. Now I will refer them to an attorney. Read all reviews before selecting a dentist, I gave Keilman a chance based on his father's reputation. Make sure you don't get the wrong dentist because of the same name, this Veteran has learned his lesson."
"All of the basics about running a dentist office is here; the staff is friendly and professional, facilities are clean and good, etc., but I have two key issues with this business. 1. The dentist told me I had a cavity and suggested amalgam filling. I do not prefer amalgam and wanted an alternative treatment. His billing staff did not correctly request a pre-authorization with my insurance company to cover the alternative treatment and I was stuck with choosing the amalgam. Luckily, I went to another dentist office who informed me that I DON'T have a cavity. 2. The billing staff didn't provide a written explanation of why my night guard is necessary (because I grind at night) so my insurance won't cover it until the evidence is provided. I have talked with the staff three times about getting this taken care of and they STILL are demanding I pay for the part that insurance was supposed to be covered. My treatment was 6 months ago!!!! I don't trust the dentist or his staff. I will not be returning."
"My husband and I are very happy with Dr. Keilman and his staff. We have experienced appointments with Dr. Keilman and his hygienists and have been well taken care of by all involved. They are gentle, explain everything, and endlessly helpful. Dr Keilman suggests the best choice in cavity and crown material regardless of the payout to his office. I had some sensitivity following a filling procedure with some cavities and was seen the same day I called, and the visit was complimentary. Wonderful!"
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