Jerry Smith Kia,

101 North Hill Boulevard, Burlington, WA 98233

"Talked to these people but went to Hyundai of Everett as I had bought two new cars from them. I wanted to trade my 2018 Dodge Challenger on a more economical car. They said they would give me $28,000 for my Challenger. I got a new Sonata and got a $7500 check. Best thing is I bought the Challenger from Hertz with 15,000 miles on it for $20,000."

"Visited this dealership with straightforward expectations and a no-haggle approach, hoping for a smooth transaction. Unfortunately, while some promises were kept, others were not, leading to a longer-than-expected process. While the staff was generally polite, the overall experience was average, reflecting the typical frustrations of car buying. Not the worst, but far from the best. An epitome of the standard car dealership experience. Stay tuned for a modification of this review based on the performance of the service department."

"Kept asking for numbers for a vehicle I am interested in purchasing have yet to see them even though my credit was hard pulled .. at this point im pretty much ghosted.. noel was just not very helpful.. after we drove the car we found out the panoramic roof was broken , when we told him he told us we didnt know how to use it. I made him get in it and prove we were wrong turns out we werent... While they offered to fix it and some other stuff ive yet to receive those numbers on the vehicle. Called jerry smith Chevrolet which has the same vehicle advertised they were able to give me numbers within 30 mins.. just all in all an unprofessional bad experience thus far which sucks, because we really were interested in purchasing said car from there"

"I went into this store looking into a lease for the first time in September. I was told that with the rebates that were available, if I leased the vehicle and realized I didn't need it in a few months, they would buy out the lease and we could even make a profit. Fast forward five months, I confirmed I didn't need the lease anymore so I went in to see about terminating. First of all, the people there were asking me all the details about the vehicle, and I'm like didn't you just lease me this a few months ago? Why don't you have the details? Then they came back and basically said the car was only worth $30K now, which is lower than the buy out value in 3 years, and so I'd basically have to buy out the whole lease to get out of it. I will not go to this store again."

"want to give a huge shout out to Joe and his amazing customer service!! He IS a very patient and thoughtful and no pressure sales man which you don't see to many of these days. It took me 3 days in a row of coming back for me to decide to sign papers on the cx-9 I really wanted. He was patient with me as I never got the feeling he was put out by that. He had hospitality to help keep my kids entertained during this process. I was able to think for as long as I wanted without being pushed or persuaded. Huge praises for this dealership!"