Tom-n-Jerrys Boat Center

"The staff was very knowledgeable. Roger was accessible even after hours and very helpful. Felt like Roger went the extra mile even after the purchase was completed. Great to work with. Would recommend them without reservations."

"These folks stand behind their boats. I purchased a brand new Hewescraft Ocean Pro 220 at the Seattle Boat Show 2023. It didn't start out well after the boat show. Couldn't get this years motor after many discussions at the boat show about availability. They worked with me and we upgraded to a 250. Picked up boat once it was rigged and brought it home. While waxing it, I noticed debris in the paint. Took pictures and emailed them to Tom N Jerry's . Got a phone call from their warranty department and asked if I could bring the boat in. Dropped off the boat and went over it with their warranty person. He took more pictures and sent them off to Hewescraft. Hewescraft didn't respond well at first and I still haven't put the boat in the water or turned the key. I reached out Tom N Jerry's general manger Russ and the owner Kelly and gave them my frustration. They got involved right away. They got Hewescraft to come out and look at my boat. The representative from Hewescraft took full responsibility and had my boat repainted locally. Russ & Kelly kept their finger on my boat the entire time, made visits to the local shop to check on progress along with quality. Came out beautiful. If you want someone that will stand behind their product they sell and work with you until you are satisfied, buy from Tom N Jerry's. I put 75 hours on this season and love the boat. I would/will buy another boat from these folks. Top notch and you worked hard on getting my problems worked out. Thank You Pat"

"I bought a boat and trailer from them. They charged me $900 for a card fee. Then they charged me $1,737.90 for two trailer guide. When I only got one. I was only supposed to be charged $868.90 because I only bought one. I called them the next day and they were just telling me that I did buy two. I don’t recommend you buying from them. I suggest you go buy from somewhere else. Your going to be out of business with your employees. For the people wanting to buy something I suggest you thinking a lot before coming and buying from them. Don’t recommend them at all."

"My wife and I have now purchased 2 boats from Tom and Jerry's. A 20' North River and most lately a brand new Hewescraft 220 Ocean Pro. Both transactions were smooth and pleasant transactions. The Ocean Pro was delivered on schedule with no surprises and the price was exactly what was quoted. We ordered the 220 OP from the factory and took the opportunity to tour the factory while the boat was in production (highly recommended). The staff at the factory were incredible and went out of their way to answer all questions. I waited to write this review until I had enough time on the Hewescraft to get an idea if it had any issues. The boat has performed beautifully. Couldn't be happier. Our sales person Todd Nelson was great to work with and would highly recommend Tom and Jerry's Boat Center."

"We can’t say enough about Tom & Jerry’s Boat Center…great selection, helpful yet easy going staff and everyone is willing to help when you call, even if your salesperson is busy. John Wells was ours and he has been totally awesome to work with and get to know. He checked in via text or a phone call several times during our first week to see how we were enjoying our new boat or if we needed anything. His follow up after the sale continues, even after 90 days….AMAZING! The store has a great selection, they’ll get you rigged up just like you want, and they don’t rip your head off on the price. The entire family is really enjoying the boat life. If you live in the Pacific Northwest, you’ve got to have one. We’re having a blast! I would definitely recommend Tom & Jerry’s. Be sure to ask for John Wells. He’s terrific."