Richard's Deli & Pub

"I have to add this information I feel maybe it will help with your decision to come to this spot . First when I arrived today I came to strictly play v.p.all the games was taken except a reservation sign on one and and empty one I asked the staff is anyone on here she seemed aggravated that she had to stop cooking and come out to the lobby to answer my question she said well isn't there a sign there ? I said yes but as I walked in there was nobody outside. She then points at a lady coming up to the door and said yes my friend is playing there. Ok so I brushed off her rudeness and proceeded to play on the available game when the lady asked are you getting on that one I said yes it's the only one available. She let out a few moans of disbelief and she took her self to the restroom, I got to playing my game and I hit 400 credits then 480 playing 555 game a man fast walked up behind me to see if there was any available and my service dog let out a bark saying he was too close at that time he left because nothing was available my dog layed at my feet and I continued to win when the staff approached me very rude telling me I had to leave right now because she is on edge and she don't want to babysit my dog that she don't get paid enough . Truth is she was looking for a reason to get me off my game for her last friend. I left with out incident without cashing my ticket, feeling like I wouldn't be treated fairly at that point. I still have my ticket for 265.80$ but don't want to go in when this very rude person is there. I feel like she was targeting me from the beginning and could have handled things differently. I don't think that it was right of her to kick me out because she wanted her buddy to have the winning game. I highly recommend not going here if she is working who knows why she would kick the next person out for winning it's 3/4/24 @ 1:34 pm please talk to your staff and remind them the rules on kicking out a service dog out for no reason if nothing is done I will continue to take matters into my own hands. Thank you."

"I enjoy Richard's. My favorite employee is Cristina. She has been there forever and she is always very attentive to all her guests. Best customer service by far. Thank you!!"

"Fun place to go play slots. Stays open until 2:30 a.m. so gets quite busy as it's the only place you can go at that time. The employees are always really nice and food and drink when available is very inexpensive"

"Super friendly staff very accommodating. They need a more expensive menu! There's a weight there many times but that just goes to show how popular of a place it is. I wish there were more of them around. I seem to win there quite often not tons of money I do that every once in a great while but I come out of there positive most of the time. Caring staff very nice holiday decorations. Wine and beer. You can smoke out front away from the door. Open till 2: 30am! There's not a lot to do here late night so it's always nice to know when there's a Richard's around."