Rite Aid 4818 Point Fosdick Drive, Gig Harbor, WA 98335

"Anyone using the Cash App's Cash Debit Card..... This is one of the many places you can load "paper money" via the apps bar code the cashier scans before the transaction is even completed you will be getting a verification text that the cash has been added. Quick, easy, and friendly employees that always make anything these days easier to do. It's not pulling up to a creepy ATM with your head on a swivel day and or night time so I'll take it."

"This pharmacy has been the most attentive and involved pharmacy I've encountered in Gig Harbor. The staff stays on top of changes and actually communicates with you. Dallas is a class act. So professional and pleasant. I dont dread picking up my prescriptions like I have at Gig Harbor pharmacy retailers. Thank you to everyone working hard at Gig Harbor Rite Aid!"

"I have used rite aid as my pharmacy for 25 years. I have had so many pleasant experiences here. There was a pharmacist named Debbie who actually met me at the Fox island bridge to bring me a medication for a very painful uti because they were closing before I could get there. There is also the kindest male pharmacist there who is always kind and helpful. Possibly Leslie as I read another review that sounded like him. However the young woman Jasmine maybe at the cash register is always rude. I think she is afraid her face might break if she smiles. And a woman pharmacist with dark hair who has that same demeanor. I scheduled a vaccination online and they said they didn’t have me on the books so couldn’t serve me. No matter that on the website it said walk ins could get them. I happened to have my phone and showed her the text I had gotten from rite aid reminding me of the time. So she begrudgingly let me get the flu and RSV shots. You didn’t have the new covid one yet but got it in the next week. So I again scheduled on the web, and came in for that shot. I have cancer and am immunocompromised so of course I was relieved to get it. However when I came in just the next week after the earlier fiasco she again said they didn’t have me on the schedule. Sadly I had forgotten my phone so couldn’t show her that I again had a reminder text. She was going to make me go home and get my phone to show her until I reminded her we had gone through this the week before. I said surely I am not the only one this is happening to snd she said something about the web sign up Again no apology just rudeness. I do want to say that the African American (or black if she prefers) woman who gave me the vaccine was extremely nice. I think she was feeling badly for me. So a couple weeks ago my primary care physician and I wrote up a pain plan with hydromorphone being prescribed after trying many other possibilities. She gave me a very small amount to try and then when it was successful called in a larger amount Thursday. I went in to get it and Jasmine came back and said they didn’t have 60 pills and would need to order it so I needed to come back on Monday. I asked if I could have what they had and pick the rest up on Monday. She said if I took what they had they couldn’t give me the rest when it came in. Must be a newer rule because your pharmacy is often out of different meds and they have crossed out the 60 and put 10 for instance with the understanding that I could pick up the rest when it came in. Maybe it’s changed and I understand that. But the whole time it was like I was a great burden on them. So come today when the meds were to come in. I waited to call until later in the morning around noon to make sure it was delivered before I came to get it. After she checked she said it was there so I said I’d come about 12:45 as I had a dr appt in Tacoma. She said it wouldn’t be ready by then because they would soon be blocked out for lunch. Again I felt like I was a pain for her. I’ve seen elderly people be treated the same way there. I guess since I’m 72 I would fall in that category. So after my dr appt in Tacoma and in much pain by then I went in to pick it up. And after she handed it to me I said to her that I have been getting prescriptions from them for 25 years but that I’m the last year I absolutely dread coming there. I pointed to the male pharmacist and said he is very kind but you and a couple others are not. That I had already contacted my primary care person and was switching to Olympic Pharmacy. (Which by the way I’ve gone to already a couple times when you had been out of prescriptions. In closing I want to say I taught at Artondale for several years and could possibly have had some of your kids as students. They are also often vulnerable people and I have tried my best to be kind and supportive. Very sick people and people who are dying have difficulty as it is getting there to pick up their meds. They shouldn’t also have to feel they are a burden along with the burden they already carry. I am sending this to corporate also."

"On 10/10/23 my husband had major surgery. His prescription was sent electronically to this GigHarbor Riteaid. It was pain meds. I called at 4 pm to see how long it would be for pick up. I talked to a woman to see when I could pick up. She said she didn’t know and they closed at 8 pm and she didn’t know if it would be filled or not. She was very rude!! I called back at 645 pm to get an update and was put on hold for 28 MINUTES!! I hung up and called again 3rd time and asked about my prescription. Emma (very nice) took my call and told me if we could wait 30 minutes it would be ready before they closed!! I work retail and understand customers get upset about prescriptions not being filled in a timely manner now I truly understand why customers get upset. Every time I go to this GigHarbor Riteaid they are rude and tell you to come back later!! Had I known I would have to wait so long I would’ve had my rx transferred to Walgreens or Bartells!!"

"My night began at the pharmacy, greeted at the window by a most uplifting spirit. Please forgive me for I forgot this young man’s name? That said, I enjoyed the conversation we had, along with the pharmacist she prepared my meds. In short time, I was given consult on med prescribed, payment processed, med in a bag, thanking me and wishing me a good night. A WONDERFUL ⭐️⭐️⭐️⭐️⭐️ experience. Loss of one star because after processing payment cashier did not offer me a bag. Granted, they were travel size items? Still, I’ve never experienced that at any time I pass through this store. And if this be a new company policy I don’t know of? Then, i will grant grace. And will return to apologize."