Englund Marine & Industrial Supply

"I came in to shop with my partner and a girl that was working there didn’t have great costumer service. I was really disappointed on her behave. Usually when we go someone usually asks how we are doing if we need anything. She walked past us and greeted my partner and looked at me and ignored or it seemed like she acted like she didn’t even acknowledge me. She looked at me. As a customer I made it known that she only acknowledged, looked at me and rudely looked at me. After I mentioned it she looked again at me and instead of finding a solution or asking if I needed any help with shopping. Over all very disrespectful and rude. This isn’t the first time we came in and this happened. Instead we went to the cash register and left. The interaction was unnecessary."

"I purchased a pair of Xtratuf shoes from England Marine. I have purchased items previously with great satisfaction. I own a pair of Xtratuf shoes purchased from this company. I wore the new shoes a few times but realized they caused me to fall twice because the bottom of shoes are completely flat as opposed to my current pair which have a raised heel. I tried to exchange the new shoes for another pair which would be more expensive to me. They refused to exchange the shoes as they were worn a few times. I explained why I needed to exchange them but they refused. I am a local on the coast and try to support local businesses. I will recount my experience to other locals and warn them to not shop at England Marine if they fear ever needing to return any item. I will give my business in the future to companies that respect their customers. Thank you."

"Friendly capable good prices. Caught this Chinook on gear bought there"

"I came in today because I had bought the wrong size jig hooks, the Guys at the counter directed me to talk with mark there in the fishing section, Mark went over the Top helping me and getting what I was after. The guys there are always helpful when I come in, and always ask if there is anything they can help me find. Great staff, thanks again Mark for your help."

"Inventory was better than previous trips. Always nice not paying sales tax when in Oregon. Staff was attentive, another pleasurable visit."