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Firestone Complete Auto Care
1606 Center Road, Everett, Washington, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 1606 Center Road in Everett, Washington. With a commitment to providing top-notch service and quality products, Firestone Complete Auto Care offers a wide range of services including oil changes, tire rotations, brake repairs, and more. Their experienced technicians are dedicated to keeping your vehicle running smoothly and safely on the road. Visit Firestone Complete Auto Care for all your automotive needs and experience excellence in service and customer satisfaction.
Photos of Firestone Complete Auto Care
1606 Center Rd, Everett, WA 98204, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 18:00
Reviews of Firestone Complete Auto Care
"Getting appointments online is time consuming and you need to wait with no clear indications.More seating area will help to work as you wait.Paid drop offs or pickups is also great idea.It’s hard to work with people but it is customer facing job. I do appreciate the store and hope to get them something next time.Looking for ensuring the charges fixes are done. I lack any knowledge of car and visit only Firestone because of confidence to be treated right and no cheating"
"I took my car in with a flat tire. Easy to fix it right? During the time my car was there (2 hours), they somehow managed to “lose” the wheel key which has been securely in my trunk for 6 years. The service rep asked me to show where it was, but when it came time to take the wheel off to replace the tire, it was missing. It must be a miracle that the wheel key took wing and flew off. Do yourself and your car and precious wealth a favor by not taking your car here. The astounding level of incompetence, smoking on the job, blowing the vapors right through the open window of the customers car, perpetual “high”. These kids need to get their act together at work and show some commitment and respect for their work."
"I had gone in to schedule a diagnostic for my car, but the clerk at the time was on the phone and by himself. He said he scheduled it in, but didn't take any information, and told me to come back at a specific day/time. It was really important to me that I had this appointment because I work overnights and have to plan around my schedule. When I went back in, there was no appointment, but the clerk was understanding and took my car anyways. He gave me an hour estimate so I hung out in the lobby since there was seating available. It ended up being closer to 2.5 hours... but again, the clerk took care of me in terms of pricing for the appointment since so much had already gone awry."
"I had a minor repair that I was told should be done by the end of that day. It took two weeks to get my car back. One issue is that the small, inexpensive part that they couldn't get a hold of, wasn't ordered until my vehicle had sat in their garage for 8 days. Another issue with this place is their complete lack of communication. "We'll give you a call back in a bit." No they won't. You will be in the dark unless you call them continuously, and that also seemed to be the only way to get them to do anything. I didn't give them one star because they were decent enough and well mannered, and eventually got the job done. There are plenty of other businesses in the area that are much more professional."
"My first time (2 weeks ago) visiting this Firestone location did not leave me disappointed. I arrived a few minutes past 8am to a line of 4 or 5 customers. I was the only one without an appointment. It was a Sunday morning and I was desperate, so I was prepared to wait, if required. I had a "Texas" size screw in one of my tires and I began to doubt that I would make it to a memorial service 35 miles away, with only 5 hours to spare. As I was about to ask the gentleman at the register if he knew of any other shop that could assist me, he politely said " I'm sure we can take care of it". To shorten this already long story...I walked to a nearby store and within 45 minutes I received a call that my car was ready. I was pleasantly surprised that I was charged the same price, I paid, over two decades ago, for the same service. Many thanks to the Firestone workers on that shift!!! I appreciate the friendly, professional, and excellent service, you provided!"
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