Joy Teriyaki 1905 Bridgeport Way West, University Place, WA 98466

"Ordered here by way of uber eats. It was their special of bogo. When my order arrived I only had one item not 2. Called the store and explained what happened. Then I told them I'd have to drive back to correct the situation. The only compensation they offered was to make the order I was missing over. No attempt to redo the whole thing. Mind you it's a 40 minute drive there and back. I would've thought they'd do the whole order over if anything. Because now the one I did get had gotten cold. They were apologetic and the shift manager personally apologized. But again I would've thought to remake the entire order or at least put the one I got in/under heat. Then my katsu had no sauce!"

"I like their food a lot, probably one of the best teriyaki chicken in Tacoma. Price is affordable too, Highly recommended."

"This place is always hit or miss and today was extremely miss and the last time I order from here. I got honey garlic chicken and honey garlic tofu. First, they skimp really hard on the protein and put way too much of the sides. Second, the tofu wasn't even coated with the honey garlic sauce. They sent me bland tofu. Third, I ordered fried rice and I fail to see any fried rice on here. It's insane the corners they are cutting to push this food out. I don't know what happened to this place but this is terrible."

"The employees were very nice, but the food was way over-priced for what they are. First of all, the menu says entrées come with Jasmine rice, but it was definitely not Jasmine rice - just regular rice you'd expect when you go into a teriyaki place. The spicy chicken looked and tasted like a bottle of hot sauce like Sriracha was just dumped on the food. Sesame chicken had very little flavor, and maybe 10 sesame seeds. The fried rice was just very basic, my son said I make it better... It honestly wasn't that horrible, but the price made it that it was hugely disappointing. $5-6 less per entrée and I would've shrugged it off."

"They served us all our utensils and plates, and I thought that was neat. The teriyaki sauce stays in a crockpot, warm and fresh. The staff cooking should get a raise! They work very hard and efficiently with to go orders. The lady’s up front are sweet and polite"