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Panda Express
10417 Gravelly Lake Drive Southwest, Lakewood, Washington, United States
About the Panda Express
Panda Express is a popular Chinese fast food restaurant located at 10417 Gravelly Lake Drive Southwest in Lakewood, Washington. Known for their delicious and affordable Chinese cuisine, Panda Express offers a wide variety of dishes such as Orange Chicken, Beijing Beef, and Kung Pao Chicken. With a convenient location and quick service, Panda Express is a great choice for a tasty meal on the go.
Photos of Panda Express
10417 Gravelly Lake Dr SW H, Lakewood, WA 98499, United States
Opening hours of Panda Express
Monday:
09:00 - 22:30
Tuesday:
09:00 - 22:30
Wednesday:
09:00 - 22:30
Thursday:
09:00 - 22:30
Friday:
09:00 - 22:30
Saturday:
09:00 - 22:30
Sunday:
09:00 - 22:30
Reviews of Panda Express
"We got there right before the rush. Everything was really clean. They were really busy and the lady who was checking us out Monique was a complete sweetheart. She made sure everyone who was waiting for any food to cook was taken care of. She was quick but made sure to give beyond great customer service to each person. They are very lucky to have her! ⭐️⭐️⭐️⭐️⭐️"
"Went there for lunch. They had no orange chicken. Said that they did not get the delivery. Good to know it's not fresh like they say. Then I tried to order a beef menu item and was told we don't have any beef as well. So, I picked 2 of the 4 chicken menu items they had available. Went and filled up my soda, and soda machine was out of syrup. Went with lemonade. Water all over the floor by the soda fountain. Employee said its leaking, so be careful. Tje employees who were working all were working hard and nice to talk to."
"I normally love this restaurant. Today however, I ordered from door dash and it kept getting pushed back, fine the store is busy, I get it. So I call to check on it after about an hour of extra waiting (I live close too) and they were no help. First they said someone had already picked it up and blamed door dash, not true, then they said they couldn’t find my order and told me to reorder. I said okay. So I did and I called back wanting to make sure they got my order this time and I think they thought they had me on mute but they didn’t.. They sat there talking about me and complaining about my calling saying all kinds of things and then hung up on me. When I called back they refused to answer.. So very unprofessional and worst customer service! Very disappointing."
"At lunchtime (around noon), over half of the food trays were still empty. Two staff (one cook and one cashier) were busy helping customers. Two others can be seen standing in a nearby room, looking at a computer screen, likely working on their schedules. A long line of customers was formed and still only 2 staff were working. The other two seemed not bothered by the long line at all. The cashier (only one helping customers) was very helpful though. Since one of the dishes I ordered was not available (empty tray), I had to wait for over 15 minutes just for that dish. The rest of my food (noodle and two dishes) were getting cold. Poor management. Lunch time is not the best time to work on your scheduling issues. Making sure you have increased sales, and that is your priority. Lunch time, please make sure your trays are full and ready for your customers."
".UPDATE JAN 23RD a lot better now UPDATE OCTOBER 15th 2023. Food very good, customer service was good. Two new dishes apple egg roll and chili crispy shrimp. My favorite is the black pepper steak, my husband's favorite is teriyaki chicken. Always have leftovers for next night."
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