Banana Republic

"They remodeled as a “boutique” concept…which they are not doing well at. The minute I entered I was asked if I needed help three times in a span of 10 minutes where it got to be annoying. It’s not a big showroom (and I was the only person there), the staff can easily see who has been greeted/addressed already. At this point it’s either on purpose to pressure certain people to leave or it is a sign of disorganized and untrained staff. It was off putting, but that wasn’t what made me want to post a low review. After getting a chance to look around, I saw a pair of pants on display I wanted to try. I asked who I assume was the manager (asian woman in all black) if I could try them on and she was very blunt saying they did not have my size…which is a medium or 6-8. It came off as extremely dismissive, and I felt some sort of profiling played into the attitude I received. At other “boutique” stores I have enjoyed, if they don’t have your size they’ll offer to show you a similar design that they do have in your size or some stores can order online and have it delivered . Now looking at other reviews as well as my experience, the ladies here tend to be selective on who they want to genuinely help and their sole purpose is to tell you they don’t have your size. In the end, I would say this boutique lacks class and if you go in, there’s a high chance you’ll leave feeling disappointed."

"I’m not quite sure what people are talking about when they say it’s less of a shop and turned into a display room. It may seem like it’s just stuff on display but there’s actually lots of sizes and colors in the back. The customer service is awesome and the shop itself is so worth it. Definitely don’t travel to Bellevue to go to this shop because people say that this shop’s selection is bad. 6 out of 5 stars if I could!!!"

"This is a clothing store with no clothes! There are a total of two racks of men’s clothes with a few upscale pieces and nothing useful or practical. Don’t waste your time here. Mystifying business model from BR."

"They have like, 3 different shirts, 2 different pants, and 2 sizes between them (only a slight exaggeration). Most of the store is an experimental home goods setup and a bed takes up literally a third of the men’s section which…fine, but I’m not looking for a Pottery Barn. Go to the store in Bellevue Square for an actual clothing selection."

"The service there was very poor. I don't need my hand held while I'm shopping, but they didn't acknowledge us at all when we walked in and were the only shoppers. The whole time my partner and I were looking at clothes we weren't offered assistance. I had to go up to them to ask for a different size, which they didn't have, then followed with seeking out a person to try something on, and lastly I had to ask to check out. Upon asking to check out, who I believe was the manager, told me to give him a minute and then asked a staff member to deal with me. On top of this, their inventory was the most limited i've ever seen in a store."