Lowe's Home Improvement
3511 5th Street Southeast, Puyallup, Washington 98374
About the Lowe's Home Improvement
Lowe's Home Improvement is a large retail store located in Puyallup, Washington. This establishment offers a wide range of products and services for all of your home improvement needs. From furniture to hardware, home goods, and more, Lowe's has everything you need to update and enhance your living space. Whether you are looking to renovate a room, tackle a DIY project, or simply update your decor, Lowe's Home Improvement has the tools, materials, and expertise to help you achieve your goals. Visit us at 3511 5th Street Southeast for all of your home improvement needs.
Photos of Lowe's Home Improvement
3511 5th St SE, Puyallup, WA 98374, United States
Opening hours of Lowe's Home Improvement
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
07:00 - 21:00
Reviews of Lowe's Home Improvement
"Poor customer service. I brought a lowes brand shovel with a 5 year warrenty in to get a replacement and was told to drive 30 minutes one way to another store because they dont carry their own brand of shovel anymore. Could have offered to have one shipped from that store or a similar product in replacement since the item is discontinued but I just got an akeard blank stare. Clearly the lowes brand products are not too great either if they discontinue them. It's also a wilde goos chase any time I have asked for the location of a product. I recently went to get a bucket and asked if they had any that were food grade. I asked an employee who confidently said all they have is the lowes blue buckets. I thought that couldn't be true and looked in the paint section and found several other buckets including food grade ones. Giving up on the chains and shopping at local hardware stores form now on."
"I went to the store to return a product that I bought over the counter, but the cashier refused to help me. She said that I could not return it because it was past the policy, even though I have a pro account that allows me 365 days to return any product. She was very dismissive, and she did not listen to my explanation or show me any proof of the policy. I asked to speak to the manager, but she said that she was the manager and that there was nothing she could do. I felt cheated and disrespected by his attitude and behavior. I think this store needs to train their staff better and honor their promises to their customers. This is precisely the reason why Home Depot performs better than Lowes every time."
"Two stars because their prices are cheaper than most but GOOD LUCK GETTING PAINT TINTED! The darn announcement goes every 30 seconds “special assistance needed in the paint department” but the staff just tune it out. Even if you ask someone for help you get none. I watched them lose 3 customers in 10 minutes. Saw one of them at Home Depot right after. We both got help and our paint."
"Great products and prices but telephone communications suck! We are upgrading our home, contractor ordered a dishwasher, got the 5 year warranty and told to call after delivery to activate. I called, laughed cuz answering message mispronounced town name, then was sent through an automated system that wiped the smile off my face. After multiple times of the system offering options I didn't need, not listening to my replies and just frustrating me to no end, I was finally transferred to a person. He was nice but his accent was hard for me to understand. I was told to call the next day, it took 3 days for the info to be in the Lowes system. Called today, the same time-consuming, impersonal, inaccurate automated system and was finally sent to the same man I spoke with yesterday! After giving the reference number, I was told warranty was activated when it was purchased!! WTH?! Customer service is not better cuz of technology, it is HORRIBLE! Businesses use messaging or AI instead of talking to people! This "innovative, progressive " and impersonal way of doing business takes more of the customer's time, causes miscommunication and in my case, really ticked me off!"
"Bought a fridge here and within a few months, everything started smelling and tasting like chemicals. We're almost positive it's a freon leak. It took them over a week to send out a repairman who just said he couldn't smell the freon and that's it probably fruit that went bad. However, we've cleaned out the entire fridge and freezer twice since this started happening. Laughable customer service and no remedies offered for this situation."
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