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Albert Lee Appliance
1476 Elliott Avenue West, Seattle, Washington 98119
About the Albert Lee Appliance
Albert Lee Appliance is a premier home goods store located in Seattle, Washington. With a prime location at 1476 Elliott Avenue West, this store offers a wide selection of high-quality appliances for every room in your home. From kitchen appliances to laundry machines, Albert Lee Appliance carries top brands and the latest models to meet your needs. With a knowledgeable staff and excellent customer service, shopping at Albert Lee Appliance is a breeze. Visit us today and upgrade your home with the best appliances on the market.
Photos of Albert Lee Appliance
1476 Elliott Ave W, Seattle, WA 98119, United States
Opening hours of Albert Lee Appliance
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
11:00 - 17:00
Reviews of Albert Lee Appliance
"Our over the range microwave started making really loud sparks and like explosion sounds here and there, fan was not working well, it was time for a change. Thought going local to Albert Lee where we've had some nice experiences in the past. Once again, nice customer service. Attentive, we could walk around and see without anyone putting pressure or bothering, but when questions came to mind, they were answered simply and efficiently. We probably only spent 20min max, including choosing the right one, asking questions, paying for it and getting it set up for delivery. (Shout out to Nicholas Eddy who helped us) After that we were put on waiting list for a month, but luckily they did call to check and found time to deliver it and install within the same week. Do not have their names, but both folks who came installed it did a nice job, efficient, answered questions, friendly once again. If I had to criticize something, is that I wish I could put 4.5 stars, only because the cost of delivery and installation was even more than what I paid for the actual microwave. It was on sale, so I guess that is part of it, but still, perception-wise, felt a bit high... but not the folks I interacted with fault, and in spite of that, happy with my experience."
"I bought a Fisher and Paykel dishwasher through this company, paid a higher price than ordering through an online store in the hopes of getting superior service. They offered no delivery options outside of their small radius. Fair enough, I picked it up on my truck and out of the box the top basket was barely opening. After several unreturned phone calls I finally was told it was a manufacturers problem and was told they would reach out to me and no need to follow up. It’s been 6months and no call and the dishwasher still isn’t functioning properly. What’s the point of buying locally when this is the treatment? Could’ve gotten a better response from Wish."
"Went in to select a dishwasher with four criteria from the sales floor- the dishwasher needed to be in stock, have a towel rack for a handle, have a stainless steel finish and someone from their team would come put the thing in. No problem was the AL response, so we paid for an in stock dishwasher that met criteria. Two reschedules later AL let us know they did not have the paid-for dishwasher in stock. Who knows how the brain trust works there, but they seem to wait until you order something/anything and then, later, see if they can actually get it and if they can't get it they provide a number of other options, some of which have towel racks. Not the savviest business model, particularly if you work and reschedules are a huge deal. We ended up buying the same product elsewhere, cheaper, in stock, no fuss."
"I bought a washer and dryer with extended warranty from Albert Lee. The delivery was quick and efficient but the dryer light did not work. We stop at the store and called the customer service and they told us they needed to dispatch a tech to fix the issue even though the set was just purchased/delivered and it can’t be returned. We were OK to go thru the process but has been horrible experience without any fix after 2 weeks. Between the LG, third party repair tech and Albert Lee we got quite a bit messages/emails with repair being placed, cancelled, placed again, scheduled, and rescheduled again and as of now, 2 weeks later nobody has showed up to fix the issue or follow-up from Albert Lee to check. We spoke to various people from Albert Lee from customer service to various managers (sales, delivery, and customer service) but no urgency and nobody taking a time to contact the repair tech to find out what is going on. This is our 1st purchase and last purchase from Albert Lee. We thought to give a brick and mortar business our business."
"I had a stacked washer/dryer installed in a tower condominium yesterday and although I worried about it fitting, all went well. My salesman, Scott, at the Seattle store made me go measure the space twice and take pictures. He saw that the dryer would need to be side vented. He gave excellent advice in the store before I purchased the machines. The lead installer, Richard, obviously knew what he was doing. Not only did he solve a couple of problems on site, he was mentoring 2 younger guys and being an excellent teacher. He obviously loves his job. This experience is why I have used Albert Lee many times over the years. There is no way I could have gotten the same level of service from the big box stores. Thanks so much!"
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