Small Engine Clinic Inc

"Took my stihl chain saw in for repair and picked it up. We put it on the shelf until needed some 4 months later, we needed to cut some large rounds and I tried repeatedly to start it, both me and a friend, but no luck. I told him to take it back to these people for me. They had to do something because they said that it just stared right up. Now they are saying nothing was wrong with it and are going to charge me another $52 for doing nothing. Don't use these people for nothing, they're a rip off business."

"Their showroom is sparse because they've had issues with theft. If you're looking for a saw just ask and they probably have what you need in back. Prices are competitive but I cant speak to their service because I haven't had an issue with any of my Echo equipment yet."

"I purchased a new Toro Timemaster a few days ago and was very disappointed the new equipment servicing. A good, reputable dealer will test, inspect and adjust all cables and pulleys to make sure the mower is performing at its very best possible, as well as gassing it up. That’s supposed to be the difference between buying from a dealer and Home Depot, and other big box stores. Dealers are supposed to provide premium customer service. This was my first new lawnmower purchase so I was a novice and relied on the dealership. I received minimal instruction. There was oil in the engine but they never started the engine to test it. I know because there was no gas. I discovered no gas after trying to start the engine after getting home. I called in the dealership and talked to the serviceman. He finally admitted he had not started the engine. I asked about checking the machine to see if set up properly and he said no because the factory does it. I try to support local businesses, but I could have gotten the same quality of service from Home Depot."

"First time TERRIBLE experience. The work I authorized was not done. The work they did was not authorized. Believe the bad reviews. I had hoped against hope, but they lived down to their reputation. Owner was hostile and indifferent and completely unapologetic to the problem. His daughter lied to me, saying he’s a master Honda technician who would be performing the service on my Honda generator. This also turned out to be a complete lie, as the owner told me himself that he did not do any of the work on my machine, but Bill did. What a complete and utter nightmare scam deception. So we ended up spending $100 for literally nothing. We were refunded for the parts we did not authorize, and were returned my original plug and air filter. Bonus!: He let me keep the 18 oz of motor oil, although, an oil service was not requested required nor authorized. STAY FAR AWAY!"

"I have been a customer of the Small Engine Clinic for over 25 years. I have never been disappointed. The thoroughness and resourcefulness in the servicing of my equipment has always been remarkable. They can find parts when no one else has been able too. They are resourceful and I highly recommend them!"