Automotive Unlimited,

420 Southwest Everett Mall Way, Everett, WA 98204

"I had my car on a tow truck with no clue where I needed to go. The tow truck driver recommended Automotive Unlimited so that's how I ended up finding them. Automotive Unlimited took me in on super short notice, got it all figured out, and fixed the alternator / battery extremely quickly. I HIGHLY appreciate Ben and all the other people doing a great job and for the excellent customer service and kindness. I will definitely be returning in the future and recommending them."

"So, first off, these guys are amazing! They are approachable, communicative, and straightforward. When you ask a question, they don't try to mansplain - which is refreshing. I typically take my car to the dealership for all repairs, but the advisor I had was not getting back to me and I would not be able to get in until the end of March - per the scheduler. Brakes don't wait that long! My friend has gone to these guys for quite a while and highly recommended them. So, I decided to give them a try. Of course, as is my luck these last few months, it was not an easy, in and out job. They had to look for the right rotors - or rotors that would work - because the manufacturer does not make the rotors that fit my vehicle anymore. Also, what started out to be just rear brakes, turned into rear AND front brakes. BUT, they kept me informed with every change and addition along the way and did not proceed until I gave them approval. One thing I really appreciated is that they brought out the rotors, the old and the new one to show me the difference between what I had and what the manufacturer makes now, and it definitely is very different. They also showed me why the front rotors needed to be replaced and the grooves that were making that awful grinding and squealing noise. To me that shows incredible integrity and trustworthiness. I have not had any mechanic do that since the early to mid-eighties, when I would go to our family's mechanic with my dad - it brought back great memories. This may sound odd, but the moment I walked in, I felt comfortable, and you know that smell when you walk into a garage? It was there and it took me back to when I would work on cars with my dad and uncles. I immediately felt that I could trust them. It was nice to see that when other customers walked in to either drop off or pick up their vehicle, they greeted them by their names when they walked in - it was like a family atmosphere. It was great to see that, especially in a world that is so inundated with social media, texting and not as much personal interaction or conversation. I will also say that their prices are very reasonable, and they break down everything on the invoice/receipt you get. I asked them for a quote on my 60,000 service and it was less than 1/3 of the quote I got from the dealership - and they explained what the price would be based on the manufacturer's recommendations. They also suggested what they would do at that time that is usually done at 100,000 and why they would do it, based on their experience. It is that type of transparency that you do not find very often. I live in North Seattle but will most definitely be going to them in the future. The little bit of extra drive will be worth it. If anyone made it this far in the review, you have probably guessed that I highly recommend them - they know what they are doing and will treat you right! When you schedule your next service or repair with them, you won't be disappointed. Their expertise, knowledge and professionalism are second to none."

"Not the first time I've been to this shop, but it was the first time with this vehicle. Brought it in on Tuesday night for service on Wednesday, it was making a weird noise when turning the wheel, Britt went above and beyond to find the problem. Vehicle repaired and returned in a very timely fashion at a reasonable price. Will definitely be back for any other repairs that may be needed on both of my vehicles. Thanks again!!!"

"This shop is great! The owner Ben is always very polite and helpful! Derek replaced my bumper cover and headlights, he also installed my dash cam. Very quick and reliable"

"So we got our house keys dropped inside a hole in the handrest of a car which we had rented obviously unaware of the hole present. We were in a lot of trouble, tried all possible ways ourselves to get hold of those keys but all pain in vain. While heading towards our home we saw this shop and tried our luck to give it a last chance. It was almost closing time we went to the shop, explained them the situation, the gentleman was really generous enough to give it a quick try with a long magnet and it worked. He offered us to help for free which is so rare nowadays to find someone who genuinely wants to help ppl. Quick, efficient and great service. Please do visit if you need any auto repair!!!!"