Jiffy Lube

"The crew here is fast efficient and friendly! Also very knowledgeable. Was a pleasure getting oil changed."

"Jiffy Lubes prices have increased more than i am comfortable with. I used to be able to use a $20 coupon on my oil change service and have the total service be less than what the Honda dealership charges. Unfortunately, the coupons are now $15 off and the service itself has gone up in price. I won’t be using Jiffy lube anymore since the Honda dealership is cheaper for the same service with no coupon. The associates at the Stanwood Jiffy lube have always been respectful, helpful, courteous and quick! My choosing to leave Jiffy Lube is strictly due to cost and NOT customer service."

"Witnessed tech buckle my vehicles hood after he tried to close it without first putting down the hood prop rod. This was during Covid when they had you sit inside of your vehicle during service. I paused for a moment assuming he would address the damage he caused but instead he acted like nothing had happened. After I got out of my vehicle to address what had just happened the tech and the manager went into the office to “review the video.” After 15 minutes or so they brought me in to show me how the video stop right before he closed the hood. After talking with district management and filing an insurance claim the business refused to do the right thing and compensate for my insurance deductible and accident record on my vehicles title. I highly recommend you don’t support a business who treats their customers this way. I waited long enough to post this to give them ample time to make things right. Update: Don’t be fooled by their below comment of appearing to try to resolve the issue. I received no response."

"These guys are great! I came in with a headlight needing replaced, and just questions about previous mechanical work done to my vehicle, and oil situation. They were happy to happy, displayed not only extensive knowledge of my engine, but phenomenal customer service to the multiple customers they served while I was also there. They gave great recommendations for services and how to get answers to questions outside of my wheelhouse, and were honest that I had about 1,000 more miles before I NEEDED an oil change, and I felt no sales pressure while I was there. Great guys, I highly recommend!"