Starbucks

"3 years ago I wrote a raving review about this place. Unfortunately things have gone downhill badly. I was here a couple weeks ago and ordered a 16oz iced vanilla latte I asked if there was a 20oz and was told oh you want a large. When I got to the window the worker was a short boy with long curly black hair. I made a joke about him saying large I thought it was taboo for Starbucks. At which point he corrected me for saying large. That's when things got weird. I asked him what he had charged me for and he said a venti. I told him I only wanted a small coffee as it's for a 16 year old and this was 5 pm. At which point he smirks and says I'll have to get a refund then. I told him that was fine. Then the shift manager came and started counting out the change she got frustrated literally THREW THE CHANGE at me and was like here that's all the difference would have been anyway. When I asked for a receipt they closed the window in my face. I didn't do a review because i never experienced anything like this before here and thought it was one off. This morning (a week later) I came in the morning to get breakfast and lunch before work. When I got to the window I asked if the manager was working. The worker a taller woman with black hair told me (very rudely) he's in the back doing something. I asked if he was available she said he has work to do you can talk to a shift leader. I asked again just to be clear he's not available correct? She rudely gave me my food and was like no. She then closed the window before I could even say anything. My lunch wasn't even edible but that's besides the fact of how horrible my visits have been here lately."

"It’s 7:45pm and Google says your open until 8:30pm. There’s people inside still but no one operating the drive thru. Might need to update your hours so people know and don’t waste their time or yours if your closing before the time posted online."

"This is my go to store. I love getting my drinks here via the app. They are friendly and fast. Always a good cup of coffee from them."

"I just came off the interstate. After holding my bladder for four hours. I typed in “Starbucks near me“ arrived at an open Starbucks, and was told I could not use the restroom because it was closed to the public. I could’ve bought a coffee if I had wanted one… And the partners are free to use the restroom… But I, as a customer, am not able to use the restroom. Worst customer service ever! If I could give zero stars on this, I would… I only hope that the barista I talk to you someday, has a lesson in holding her bladder for four hours, and thinks back on this moment."

"My brother and I were driving from Portland to Seattle to see a Friday-night Mariners game. The traffic on I-5 was worse than we expected, and we were hungry and in need of a quick lunch. This Starbucks is very convenient to I-5, and we got lattes and sandwiches, and then were on our way."