Air Masters Heating & Cooling
1340 Lumsden Road, Port Orchard, Washington, United States
About the Air Masters Heating & Cooling
Air Masters Heating & Cooling is a trusted general contractor and store located at 1340 Lumsden Road in Port Orchard, Washington. With years of experience in the HVAC industry, we specialize in providing top-notch heating and cooling services to residential and commercial clients. Our team of skilled technicians is dedicated to delivering superior craftsmanship and exceptional customer service. Whether you need a new HVAC system installation, repairs, or maintenance, Air Masters Heating & Cooling has you covered. Visit our store today to explore our wide range of products and services to keep your indoor environment comfortable all year round.
Photos of Air Masters Heating & Cooling
1340 Lumsden Rd # 130, Port Orchard, WA 98367, United States
Opening hours of Air Masters Heating & Cooling
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Air Masters Heating & Cooling
"Amazing technician, poor customer service from the office. After my condenser went out, Air Masters was one of the first companies to come out to inspect and diagnosis the unit. Not only did I appreciate how quickly they came, but I was also very impressed with the technician, Jeff, and his knowledge. Unfortunately, I needed to replace the air handler and the heat pump. Knowing this area is significantly higher than the national average, the quotes for replacement were high, but not unexpected. I received four quotes from Air Masters ranging from 16K-22K for single speed to variable speed systems. When I asked Air Masters for a simple breakdown of the lowest quote, I was told that is something only the owner could give. When asked if the owner could call or email to discuss a breakdown, the customer service representative replied that the owner is a working owner, and a call could not be guaranteed. It has been two weeks and I have not received a call from anyone from Air Masters. As a consumer spending upwards of 16K to have heat, it is not unreasonable to receive this information and a breakdown of cost is supplied by most professions. I was ready to move forward with payment and installation with Air Masters. However, due to the lack of customer service and communication, Air Masters lost a minimum of 16K from me. I received four other quotes (all of which only gave a range) from other competing companies in the area. Ultimately, I chose Dana’s Heating and Cooling after they kindly and promptly gave me a simple breakdown of cost. Not only did I receive a breakdown quickly, but my unit was installed in less than three days from the time I signed the papers. Air Masters quoted me 3 to 4 months for installation."
"The other day my heat pump was making this loud strange noice. I called AirMasters and they were prompt to check it the following evening. Toni was awesome and found the issue and quickly replaced the part that was causing it. Thank you Air Masters! Awesome staff from Front desk to their Service Technician!"
"Trusted by my family for generations, Air Masters has continued to provide excellent service. We recently had them install a ductless system just in time for the warm weather!"
"The Air Masters crew from design/sales (Rashad), install coordination/scheduling (Tarsila), and the install professionals including field foreman (Vincent) and install team (Stephen, Lydon, and A.C.) did just a fantastic job at my home over three days installing a Mitisubishi Heat/Air pump and three unit system. Related electric and plumbing tasks were also provided. I would characterize each and every member of the Air Masters' team that worked on my job as highly knowledgeable, professional, expert, effectively communicative, and very hardworking. The system they designed, provided, installed, and explained works flawlessly and was sold at a fair price. I highly recommend Air Masters."
"Just had our furnace serviced , our tech was friendly knowledgeable and communicated the entire process. We bought a package last year or the year before for service, I love how they call and check in and remind us. It feels like VIP personalized service we will continue to use Airmasters and absolutely recommend."
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