Gracie's Boutique,

120 S Tower Ave, Centralia, WA 98531, United States

"Don’t waste your time or your money. These people not only refuse to honor gift receipts, they treat customers like garbage. These folks made an old lady cry because they acted so horribly towards her. All she did was go in with some sweaters she got for Christmas and ask to exchange them for a different size. The sweaters still had tags and there was a gift receipt (at the time of purchase, one was obtained specifically so she could exchange them for a different size if need be). If the store’s owner isn’t ashamed, they should be. They won’t be getting any of my business in the future."

"My dad and I went in to purchase some nice clothing for my Mom this Christmas. She's had a rough year and some big hits to her health, so we wanted to treat her. We purchased two sweaters, a scarf, and some earrings. Unfortunately, we misjudged my mom's size, so she tried to exchange the sweaters today for ones that would fit. The woman treated my mother awfully, accused her of being a liar by saying the clothes or tags weren't genuine, and refused to let her do an exchange or get store credit. They even asked her to leave!I feel terrible that she had this experience with such abrasive, judgemental, and hostile staff."

"I would say yes it is a very great place with great merchandise worth selling."

"First visit and had great service! The lady helped me find coordinating pieces. Very helpful and kind. I’ll be back!"

"Oh how I love this store. The staff goes out of their way to be helpful and make sure you have the best experience."