NAPA Auto Parts - Westbay Auto Parts

"The Old lady’s no help …just wants problems….go elsewear."

"I ordered a hub for a Jeep Wrangler, over the phone. The person who took the order said it would be there by morning, and they would call when it arrived. Next day, no call. I called at noon and they said it wasnt there and they'd call. I called at 5:30 , just before closing....not there. They said they'll call when it arrives.. well, it's been four months now and they still haven't called. UNBELIEVABLE Thank goodness O'rielly kept their promise."

"girlfriend and i needed a socket, they not only helped us out but fitted it for us when we bought the wrong one. thanks!!"

"I buy parts quite frequently whether it's working on my own projects or helping out friends and family. This store has become my go to parts store especially if I am looking for something obsolete or hard to find. The customer service is always great and they go above and beyond to help get me exactly what I need. Shout out to Ileta, Kari, and Matt in particular, if any of the 3 of then are working when I come in I know I will leave with the part I need in hand or ordered and on the way."

"Showed up to store 10 min before closed. All light off and open sign turned off. Figuring they had to close early we searched for new location. While we were sitting there another person walked into the store and purchased a car battery. Seeing that they were in fact still able to make purchases we walked in. Once inside we were told it was after 6 (it was 5:58) and they were closed. I asked nicely if we could still make one purchase seeing as they were in the process of a sell with someone else at that moment. They refused. We had no choice but then to drive 40 min in the dark to another store where we could get a head light. I did not take the below photo with plans of leaving a review. I took the below photo for safety to be able to show a cop if we get pulled over for not having light so that they can see we had tried but Napa had closed early (well at least to us) tonight."