Jack in the Box,

3307 Evergreen Way # 201, Washougal, WA 98671, United States

"This location is so erratic. It's never open when it should be. Just stopped by at 6pm on a Tuesday night. Lights were on, cone blocking the drive through, and doors locked. We're done trying."

"I am a doordash and GrubHub driver and every single time I get an order for this place, the front doors are locked. No matter what time of day. And sometimes the drive-through is backed all the way up. My customer is waiting for their food and I can't afford to spend all that time in the drive-thru. Please do something about this. You reply to every single person who leaves the bad review but you don't seem to be doing anything about it Update: Right after I posted this review, I went to pick up food and the front doors were unlocked and the service seems to have improved quite a bit. Go figure lol"

"Horrible. Ordered a Buttery Bacon and Swiss Burger Combo. My burger had no patty and the fries were extremely stale. I called multiple times and nobody answered. Went back with the food to get it fixed and got argued with. Eventually they replaced my burger only and said, "So what if fries are stale? There is nothing actually wrong and we can't replace them." I asked for a refund and got told they can't. Then handed me my bag with a new burger but kept my stale fries, receipt, (stole, I paid for them and never got refunded) and closed the drive thru window."

"It’s only a matter of time that’s this place needs to be closed down for good. The manager Roxana needs to be replaced because she can barely speak good English and whoever the supervisor is needs to be fired asap. I came through the drive thru several different times and the place is always closed down on the inside or a cone blocking the drive thru. The times I have gotten food they always give the wrong food. I spoke to the worker and he said that they were only two people working running all over the place to get out orders."

"Placed an order through the Jack in the Box app and pulled up to the drive through to find a traffic cone blocking it so I parked to go inside only to find all the dining room doors locked and the lights dimmed. There was an employee sitting in a booth playing with their phone who glanced up and ignored me so I banged on the door holding my phone up displaying my online order. The employee sauntered over and opened the door and said they were on break. I asked for the manager and he said she is never here. I asked how many people were working there and he said 3. The employee did not care and shut the door. I paid for a product that was intentionally not delivered…THIS IS BY DEFINITION THEFT. Several other cars driving around the restaurant appeared to be having the same issue and reading previous reviews this seems to be an ongoing problem that Jack in the Box as a corporation clearly doesn’t care about. I will never spend another dollar in any of your establishments again. All in involved should be terminated and this franchisee’s license revoked."