Starbucks

"Very bad service, The older lady Didn't want to scan our barcode, She was very rude. She told us that they don't give rewards there and we told her that we've already come here and we've already done it and she called us liars. And better. We left there."

"I really wish I could give a better star for this place, but after several visits, one star is the only thing I can give. Right off the bat, I want to make it clear that I'm not upset or mad at the staff. The fault likely lies with Starbucks under-staffing and over-working their employees with insane standards that they can't possibly achieve. I've come to this Starbucks multiple times before, and I have definitely had good experiences. I've been able to order and get my drink in just a few minutes, and it was the usual Starbucks quality coffee and food. But that is only when the staff are actually there, the place is actually open and stocked, and there are no other customers. In the last three times I have visited, I saw first hand how awful the circumstances are for these poor baristas. The first had me waiting for a coffee for over 15 minutes as a single barista tried desperately to handle multiple customers at once while also realizing in real-time that several things that she needed were out of stock at the station and that she needed to run into storage to grab stuff. It was hard to watch as she ran herself ragged with no help whatsoever. After that I came a few weeks later. It was on a regular business day, I believe it was a Wednesday, around 4 in the afternoon, and the place was empty. No employees and no explanation, the place was just closed. I was informed by a Safeway worker that the station was so understaffed that they had no other choice but to not open that day. After that I went once more a week later. There were staff there, but as I approached I was informed by them that they were closed. It was only 6 in the afternoon on a Tuesday. They were just closing early for seemingly no reason. I can only assume it was either that they were out of stock or understaffed and there was no one who could stay long enough to keep the place open for the remaining hour before they actually closed. Either way I've decided to take my business to the Black Rock coffee on the other side of the parking lot and I highly suggest you try them as well."

"Today I got my latte after shopping at Safeway as usual. This is a very busy Starbucks stand. There was only one worker there, Sofie. This wonderful Starbucks employee is very good at her job! Friendly, fast, and does a great job under pressure. ❤️ She deserves recognition!!"

"Have visited multiple tiles. Service had never been problematic, drinks have always been correct and the baristas have been very nice and helpful. Best spot to grab a hot chocolate after zipping thru target shopping, and there is always a fun selection of cups for purchase."

"The coffee is always good, quick service. I don’t know if its my color or the person herself but she was just not in a good mood. People forget to smile when its the most important aspect of customer service. They need to be welcoming."