Starbucks

"What has happened to this Starbucks? When I placed my order, the Manager corrected me twice. Then told me I would save a dollar if I did it her way. I have plenty of money or I would not go to Starbucks for coffee. Got home and had to come back because my order was wrong. When I came back the manager was false nice. Wow!"

"I went in the morning before work. Placed a. mobile order. I got in the drive thru line two minutes before my order was ready. I thought it was going to take longer getting to the speaker box because there were a few cars in front of me. I got to the box and let them know I placed a mobile order. They told me in a snarky attitude that theres a timer on my app to let me know when my order is ready. By the time I got to the window my order should have been ready a minute prior and they still told me I had to pull around front to get my order. When the lady brought my food to the car after I parked out front she also gave me an attitude and told me I need to wait until my app says my order is ready. I’ve went to this starbucks before. and never had a problem. Just seems like everyone woke up on the wrong side of the bed."

"Honestly, I've never had bad service or product at Starbucks. No complaints other than getting me addicted to fattening caramel Frappuccinos. Just kidding, it's me, not you. I'm weak, and those things are too delicious."

"As a nurse, I give customer service at one of the highest levels to some of the most vulnerable people, but when I am a customer, it’s so frustrating to be treated with such disrespect. Tall Nitro, in a grade cup, side of pumpkin cold foam. I’m gonna have to charge you for a grande, I don’t want a grande, and you have to charge me $1.25, why would you also charge me for the extra room - what’s the difference - ;tries to explain the difference which is actually throwing away 1/2 of the whipped cold foam. Not trying to be a Karen, not trying to rip anyone off, but don’t double up-charge me on a small coffee. And don’t come at me, I wasn’t being rude or entitled I respectfully asked why you had to follow some algorithm to make sure “your store” captures every dime. Teach “your employees” how to communicate with respect non negotiably and if you have to double up charge me learn how to communicate why respectfully. (Store manager Megan)"

"A Carmel machiotto should not be white, it is absolutely disgusting to drink this. It literally taste like I’m drinking a cup of vanilla creamer."