McDonald's,

5601 Capitol Blvd SE, Tumwater, WA 98501, United States

"First, they actually answered the phone during a busy time and answered my questions courteously. A staff member held the door open for me as I entered and welcomed me. The store was clean at 6:30 pm with no one loitering. Food service wore gloves the entire time while prepping food. During a lull, one staff member added a cleaning glove to pick up food off the floor, and then tossed all gloves and put on new ones to prep food again. A customer-facing staff member wore a mask, made eye contact, and was curteous. I didn't have to wait too long at a busy time of night. The food was great, my family was happy, and would recommend it to others. Nice work, Tumwater McDonald's!"

"I ordered enough food for 5 people, I had to use the kiosk, as that was my only option. Part of my order was McChickens on BOGO, I put 4 in and instead of buying 2 and getting 2, I ended up with 8 McChickens. They wouldn't give me my 4 and a refund for 4. I'm done with kiosk. I will not do business here anymore!"

"I can't believe it. I have only been inside three times since I have lived here, but all three times, different customers had complaints, really bad ones, including a fast food delivery person. I didn't think it was that bad. Them forgetting something or getting something wrong every once it a while was to be expected. But the other night really got my goat! Our whole car was dumbfounded. I was clear on everything we ordered and made it simple. Well, we checked our burgers before we left, and mine had no mayo. No biggie, I was the only one in line, so I drove around and kindly told them. The person apologized, and I assured them that mistakes happen and we laughed it off. I got to the window, and the guy looked me in my eyes and smiled when he handed it to me. I even said I was sorry for the inconvenience. (Grrrrr) We drove off, and my daughter-in-law opened it, and there was so much mayo on it that it was a white slimy mess. What got me was that he smiled in my face, and I thanked him. Other than this time, it has been okay."

"It's McDonald's... but in that vain, it was a wonderful experience. They hired a really kind lobby attendant that was very welcoming and kept all the tables clear. She helped many people to order and was ready to get all the things you need while waiting."

"Ordered a bacon egg and cheese bagel. Got a sausage egg and cheese bagel. And for some reason they put onions inside? Took out the onions because I'm allergic, started eating it cuz I was hungry but now I have a migraine from the onions. I know they were busy this morning, but I was really looking forward the the sandwich I ordered, not what I got."